Heritage Health Services
1119 N Wisconsin St, Port Washington, WI, 53074
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: North Shore Healthcare
- Certified beds
- 50 · avg 30 residents/day
- Total nursing staff turnover
- 60.5% — higher than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 58.3% — higher than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $16,801 total
Medicare certification
- CMS Certification Number
- 525586
- Certified beds
- 50 beds · avg 30 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Nsh Port Washington Llc
- Chain affiliation
- North Shore Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the North Shore Healthcare chain — 59 facilities across 4 states. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (5 on record)
- North Shore Healthcare Llc
Operational/managerial Control · 100% · since 2017
- Nshf Operations Llc
5% or Greater Direct Ownership Interest · 100% · since 2017
- David Mills
5% or Greater Indirect Ownership Interest · 20% · since 2017
- Jeffrey c Hoehn
5% or Greater Indirect Ownership Interest · 40% · since 2017
- Troy t Baumann
5% or Greater Indirect Ownership Interest · 40% · since 2017
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 33)
- E0883·Mar 12, 2025
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- F0880·Mar 12, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0868·Mar 12, 2025
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- F0812·Mar 12, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0684·Mar 12, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0625·Mar 12, 2025
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- D0623·Mar 12, 2025
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D0551·Mar 12, 2025
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Federal penalties
By year
- 20241 fine · $17K
Most recent events
- Sep 12, 2024Fine · $17K
Fire-safety citations
41 Life-Safety-Code citations on file. Most recent: Mar 12, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Health Servicesinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.