North Central Health Care
2400 Marshall Street, Ste A, Wausau, WI, 54403
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - County
- Certified beds
- 159 · avg 124 residents/day
- Total nursing staff turnover
- 34.7% — lower than most Wisconsin nursing homesWisconsin avg: 47.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most Wisconsin nursing homesWisconsin avg: 39.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Wisconsin averageWisconsin avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $79,192 total
Medicare certification
- CMS Certification Number
- 525132
- Certified beds
- 159 beds · avg 124 residents/day
- Ownership type
- Government - County
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Human Services Board Serving North Central Health Care Facility
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (3 on record)
- Jason Hake
Corporate Director · since 2023
- Gary Olsen
Corporate Officer · 100% · since 2022
- Human Services Board Serving North Central Health Care Facility
5% or Greater Direct Ownership Interest · 100% · since 1976
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 20)
- D0610·Mar 17, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- F0880·Aug 21, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Aug 21, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0726·Aug 21, 2025
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D0693·Aug 21, 2025
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0690·Aug 21, 2025
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- G0689·Aug 21, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0688·Aug 21, 2025
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Federal penalties
By year
- 20251 fine · $66K
- 20241 fine · $14K
Most recent events
- Aug 21, 2025Fine · $66K
- Sep 10, 2024Fine · $14K
Largest single fine on record: $66K.
Fire-safety citations
7 Life-Safety-Code citations on file. Most recent: Aug 21, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about North Central Health Careinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.