Bentley Care Center
875 RETREAT DRIVE, Naples, FL, 34110
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Vi Living
- Certified beds
- 84 · avg 62 residents/day
- Total nursing staff turnover
- 25.3% — lower than most Florida nursing homesFlorida avg: 42.3% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 36.7% — lower than most Florida nursing homesFlorida avg: 45.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Florida averageFlorida avg: 0.7 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 1050095
- Service type
- Nursing Home
- Licensed capacity
- 84 beds
- Current license effective
- March 1, 2026
- Current license expires
- February 29, 2028
Florida AHCA licensing registry · as of April 18, 2026
Ownership & operations
- Licensee
- Cc - Naples, Inc.
- Administrator
- Frank M Elterman
Florida AHCA licensing registry · as of April 18, 2026
Federal ownership record
Chain affiliation
Part of the vi Living chain — 10 facilities across 6 states. Chain-wide average overall rating 4.8 / 5.
Disclosed owners (30 on record)
- Classic Residence Management Limited Partnership
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Pamela Allison
Operational/managerial Control · since 2025
- Tina Conzelman
Operational/managerial Control · since 2025
+ 24 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 17)
- D0919·Nov 21, 2024
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0880·Nov 21, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Nov 21, 2024
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0835·Nov 21, 2024
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- F0814·Nov 21, 2024
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
- F0812·Nov 21, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0808·Nov 21, 2024
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
- F0802·Nov 21, 2024
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Mar 2, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
Where this information comes from
- License, capacity, ownership, administrator: Florida AHCA licensing registry, snapshot as of April 18, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
Read our methodology for how this information is collected and verified.