Willowbrooke Court At Azalea Trace
10100 HILLVIEW DR, Pensacola, FL, 32514
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Acts Retirement-Life Communities
- Certified beds
- 24 · avg 9 residents/day
- Total nursing staff turnover
- 15.8% — lower than most Florida nursing homesFlorida avg: 42.3% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 28.6% — lower than most Florida nursing homesFlorida avg: 45.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Florida averageFlorida avg: 0.7 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 1029096
- Service type
- Nursing Home
- Licensed capacity
- 82 beds
- Current license effective
- October 30, 2024
- Current license expires
- October 29, 2026
Florida AHCA licensing registry · as of April 18, 2026
Ownership & operations
- Licensee
- Acts Retirement-Life Communities, Inc.
- Administrator
- Christopher Denapoles
Florida AHCA licensing registry · as of April 18, 2026
Federal ownership record
Chain affiliation
Part of the Acts Retirement-life Communities chain — 26 facilities across 9 states. Chain-wide average overall rating 4.8 / 5.
Parent entity
Acts Retirement Services, Inc
Disclosed owners (35 on record)
- Acts Management Services, Inc.
Adp of The Snf · since 2025
- Acts Retirement-life Communities Management, Llc
Adp of The Snf · since 2025
- U.s. Bank
Adp of The Snf · since 2025
- Dawn Reichard
Corporate Director · since 2025
- Lisa Peterson
Adp of The Snf · since 2025
- Baker Tilly Us, Llp
Adp of The Snf · since 2025
+ 29 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: May 3, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
Where this information comes from
- License, capacity, ownership, administrator: Florida AHCA licensing registry, snapshot as of April 18, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
Read our methodology for how this information is collected and verified.