Victoria Gardens Of Allen
310 S. JUPITER, Allen, TX, 75002
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Priority Management
- Certified beds
- 120 · avg 81 residents/day
- Total nursing staff turnover
- 44.6% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 75% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Infection control citations
- 1
State licensing & capacity
- License number
- 311985
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 20 Medicare-only · 100 Medicaid/Medicare
- Current license effective
- April 1, 2024
- Current license expires
- April 1, 2027
- Initial license date
- August 12, 2003
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Pmg Opcoallen Llc (Limited Liability Company (LLC))
- Operator / manager
- Touchstone Strategies Harker Heights, Llc
- Administrator
- John B Dohlman
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Priority Management chain — 38 facilities across 2 states. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (20 on record)
- Bridgepointe Finanical Services, Llc
Adp of The Snf · since 2025
- Innovative Nurse Consulting, Llc
Adp of The Snf · since 2025
- Progressive Rehab Solutions, Llc
Adp of The Snf · since 2025
- Priority Management Group, Llc
Adp of The Snf · since 2025
- Madison r Bauder
Adp of The Snf · since 2025
- Parker c Bauder
5% or Greater Indirect Ownership Interest · 25% · since 2025
+ 14 additional owners on the federal record.
Recent change of ownership
April 2024 (2 years ago) · acquired from Victoria Gardens of Allen
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 21)
- D0842·Jan 20, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0689·Jan 20, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0880·Dec 7, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0695·Dec 7, 2024Complaint
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0686·Nov 20, 2024Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0677·Nov 20, 2024Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E0880·Sep 28, 2023
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0849·Sep 28, 2023
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Fire-safety citations
17 Life-Safety-Code citations on file. Most recent: Nov 20, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Victoria Gardens of Allen is a 120-bed Medicare- and Medicaid-certified nursing home in Allen, Texas, licensed through April 2027 and operated by PMG OpCoAllen LLC under management by Touchstone Strategies. CMS rates it 4 stars overall, with a 5-star quality-of-care rating — but staffing earns just 1 star, the lowest tier. Occupancy runs at about 67% of licensed beds, well below typical levels. No fines are on record.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier, shared by about 38% of Texas nursing homes. Residents receive roughly 199 minutes of nursing care per day, about 42 minutes less than at a 4-star-staffing facility in Texas. Residents here also tend to need more hands-on care than at a typical facility — more dependent or more medically complex on average — so those 199 minutes stretch thinner than the raw number suggests.
RN turnover is high: roughly 8 in 10 registered nurses left in the past year. A long-stay resident will likely cycle through several primary nursing staff over the course of a year.
The facility is operating at about 67% of its 120 licensed beds — roughly 80 residents where the building holds 120. Low occupancy alongside a 1-star staffing rating and high RN turnover is a combination worth examining directly with the facility.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on evenings and weekends
With a 1-star CMS staffing rating and 199 daily nursing minutes per resident, ask how many nurses and aides are scheduled on evenings, nights, and weekends.
RN retention and hiring plan
About 8 in 10 registered nurses left in the past year — ask what the facility is doing differently now and how many RN positions are currently filled versus vacant.
Why occupancy is low
The building has roughly 40 empty beds; ask whether that reflects a recent ownership or operational change, and what the admissions trend has looked like over the past six months.
Care planning with fewer nursing hours
Quality-of-care ratings are 5 stars despite 1-star staffing — ask how care plans are monitored and who is accountable when a resident's condition changes.
Resident Council activity
A Resident Council is listed but no Family Council; ask how often the Resident Council meets and how family members can raise concerns outside of it.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.