Heritage Convalescent Center
1009 CLYDE ST, Amarillo, TX, 79106
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation
- Certified beds
- 116 · avg 67 residents/day
- Total nursing staff turnover
- 63.3% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 70% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 145982
- Service type
- Medicare/medicaid
- Licensed capacity
- 116 beds
- Bed type breakdown
- 12 Medicare-only · 104 Medicaid/Medicare
- Current license effective
- November 1, 2025
- Current license expires
- November 1, 2028
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Heritage Convalescent Center, Ltd (LIMITED PARTNERSHIP)
- Administrator
- Alicia Pacheco
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Disclosed owners (7 on record)
- Stebbins Heritage, Inc.
Operational/managerial Control · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Jennifer Bailey
Operational/managerial Control · since 2018
- Richard Stebbins
5% or Greater Direct Ownership Interest · 65% · since 1998
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 27)
- E0812·Dec 4, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0689·Dec 4, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0656·Dec 4, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0584·Dec 4, 2025
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0578·Dec 4, 2025
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- E0565·Dec 4, 2025
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
- E0558·Dec 4, 2025
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
- D0695·Dec 4, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Heritage Convalescent Center is a 116-bed nursing home in Amarillo licensed since 1971, accepting Medicare and Medicaid. CMS rates it 2 stars overall, with a 1-star staffing rating — the lowest tier, shared by about 38% of Texas nursing homes. About 58% of beds are occupied on an average day. No CMS fines are on record and the health inspection rating is 3 stars.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier, earned by roughly 38% of Texas nursing homes. Residents receive about 223 minutes of total nursing care per day, approximately 18 minutes less than at a 4-star-staffing facility in Texas. Of that, only 16 minutes per day come from a registered nurse, compared to 37 minutes at the 4-star threshold.
About 6 in 10 nursing staff left in the past year — above the Texas 75th percentile of 60%, meaning turnover here is higher than at least three-quarters of nursing homes in the state. RN turnover runs at roughly 7 in 10 per year. A long-stay resident will likely go through two or three primary caregivers over the course of a year.
One administrator has turned over in the past year. That level falls between typical and the high-turnover threshold, signaling some leadership transition without the disruption of multiple changes.
The facility is running at about 58% of its 116 licensed beds — roughly 67 residents on an average day against 116 available. That level of vacancy, alongside low staffing scores and high turnover, is worth examining further.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing hours on nights and weekends
With a 1-star staffing rating and only 16 RN minutes per resident per day, ask specifically how many nurses and aides are on duty overnight and on weekends.
Caregiver continuity for long-stay residents
About 6 in 10 nursing staff left in the past year; ask how the facility assigns consistent caregivers and what the current open-position count is.
Recent administrator change
One administrator departed in the past year — ask who is currently in charge, how long they have been in the role, and whether leadership is expected to remain stable.
Why so many beds are empty
Only about 67 of 116 beds are occupied; ask whether the vacancy reflects a recent census drop, a planned reduction, or difficulty retaining referrals.
Resident Council activity
The facility has a Resident Council but no Family Council; ask how often the Resident Council meets and how family members can raise concerns outside of that body.
Staffing plan going forward
With high turnover and a 1-star staffing rating, ask whether the facility has open nursing positions today and what it is doing to reduce staff departures.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.