Ware Memorial Care Center
1510 S. VAN BUREN ST., Amarillo, TX, 79101
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 120 · avg 90 residents/day
- Total nursing staff turnover
- 31.6% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 0% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $81,894 total
- Payment denials
- 1 denial
State licensing & capacity
- License number
- 146469
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 71 Medicare-only · 49 Medicaid/Medicare
- Current license effective
- December 30, 2025
- Current license expires
- December 30, 2028
- Initial license date
- May 7, 1998
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Baptist Community Services (Nonprofit Organization)
- Administrator
- Michelle R Stillman
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Disclosed owners (18 on record)
- Mark a Hotmann
Corporate Director · 8% · since 2024
- Robert Byrd
Corporate Director · 8% · since 2024
- Baptist Community Services
5% or Greater Direct Ownership Interest · 100% · since 2022
- Katherine Singleton
Operational/managerial Control · since 2022
- Michelle Stillman
Operational/managerial Control · since 2022
- Ron k Rankin
Operational/managerial Control · since 2022
+ 12 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 20)
- J0686·Feb 24, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0755·Dec 5, 2024Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0552·Dec 5, 2024Complaint
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
- F0812·Dec 5, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0761·Dec 5, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0695·Dec 5, 2024
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0641·Dec 5, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- E0582·Dec 5, 2024
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal penalties
By year
- 20251 fine · $82K · 1 payment denial
Most recent events
- Feb 24, 2025Payment denial · 1 day · starting Mar 25, 2025
- Feb 24, 2025Fine · $82K
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Ware Memorial Care Center is a 120-bed nonprofit nursing home in Amarillo, Texas, licensed to Baptist Community Services and accepting both Medicare and Medicaid. CMS rates it 4 stars overall, with a 5-star staffing rating — earned by fewer than 2% of Texas nursing homes. One CMS fine totaling $81,894 is on record. The facility is operating at roughly 75% of licensed capacity and holds an active license through December 2028.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
Staffing rates 5 stars — a level reached by fewer than 2% of Texas nursing homes. Each resident receives about 343 minutes of total nursing care per day. The facility's resident mix is less demanding than the Texas average, meaning those hours stretch further than they would at a facility serving heavier-care residents.
Roughly 3 in 10 nursing staff left in the past year. That figure sits below the Texas 25th percentile, meaning turnover is better than about three-quarters of nursing homes in the state. RN turnover was zero over the same period — no registered nurses departed.
CMS recorded one fine totaling $81,894. About 30% of Texas nursing homes have no fines at all; a single fine at this dollar amount is above the state median of $20,699 per fined facility.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
What triggered the $81,894 fine
CMS recorded one fine totaling $81,894 — ask what the cited deficiency was and what corrective steps the facility took afterward.
How the 2-star long-stay outcomes are addressed
CMS rates long-stay quality measures 2 stars despite 5-star staffing — ask which specific measures are below average and what the care team is doing to improve them.
RN coverage on nights and weekends
Reported RN hours average about 35 minutes per resident per day; ask how registered nurse coverage is structured across all shifts and weekend days.
Current waitlist or bed availability
With roughly 90 of 120 beds filled on an average day, ask whether the specific bed type needed — Medicare or Medicaid — is currently available.
How the Resident Council operates
The facility has a Resident Council but no Family Council — ask how family members surface concerns and how often the council's feedback reaches administration.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.