Soco Village
3700 PAYLOAD PASS, Austin, TX, 78704
State licensing & capacity
- License number
- 308119
- Service type
- Type B
- Licensed capacity
- 129 beds
- Memory-care capacity
- 36 beds · state-certified
- Current license effective
- October 15, 2023
- Current license expires
- October 15, 2026
- Initial license date
- October 15, 2020
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Soco Assisted Living Llc (Limited Liability Company (LLC))
- Operator / manager
- Jci Management Llc
- Administrator
- Melissa Nix
Texas HHSC licensing registry · as of April 16, 2026
About this community
Soco Village is a 129-bed Type B assisted-living facility in Austin (Travis County), licensed under Soco Assisted Living LLC and managed by JCI Management LLC. It holds state memory-care certification for 36 residents, with that certification current through October 2026. The active license, issued in 2020, runs through the same date.
Written from state licensing records · last updated April 19, 2026
Questions to ask when you tour
Memory care unit specifics
The state certifies 36 memory-care beds here — ask how those beds are physically separated from the general assisted-living population and what additional training staff on that unit receive.
Management company's role
Day-to-day operations run through JCI Management LLC, not the licensed owner — ask what decisions require JCI involvement versus what administrator Melissa Nix handles independently.
Type B license scope
A Type B license permits care for residents who need more assistance than Type A, including those who may need help evacuating — ask which specific services are included and what needs would require a transfer to a higher level of care.
Current occupancy and waitlist
With 129 licensed beds, ask how many are currently occupied and whether the memory-care unit in particular has availability or a waiting list.
Staffing ratios on memory care
Ask what the staff-to-resident ratio is specifically on the 36-bed memory-care unit, and whether those staff members work exclusively on that unit.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Summary, insights, and tour questions: Written from the state licensing records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.