Heritage Park Rehabilitation And Skilled Nursing Center
2806 REAL ST, Austin, TX, 78722
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: Wellsential Health
- Certified beds
- 197 · avg 183 residents/day
- Total nursing staff turnover
- 33.1% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 21.1% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 5 fines · $68,371 total
- Infection control citations
- 1
State licensing & capacity
- License number
- 308561
- Service type
- Medicare/medicaid
- Licensed capacity
- 197 beds
- Bed type breakdown
- 197 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Val Verde County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Regency Ihs Of Heritage Park, Llc
- Administrator
- Rodger C C Brown
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Wellsential Health chain — 67 facilities. Chain-wide average overall rating 2.8 / 5.
Parent entity
Jack And Nancy Dwyer Workforce Development Center Inc
Disclosed owners (28 on record)
- Regency Ihs of Heritage Park, Llc
Adp of The Snf · since 2025
- Regency Integrated Health Services Llc
Adp of The Snf · since 2025
- Elliot j Mandelbaum
Managing Control - Governing Body · since 2025
- Jorge Jurado
Corporate Officer · since 2023
- Cris Diaz
Managing Control - Governing Body · since 2022
- Julio Otazo
Managing Control - Governing Body · since 2022
+ 22 additional owners on the federal record.
Recent change of ownership
April 2022 (4 years ago) · acquired from Heritage Park Rehabilitation And Skilled Nursing Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 50)
- J0689·Oct 14, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0684·Aug 7, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0584·Aug 7, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0580·Aug 7, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- G0689·Jul 15, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E0925·Feb 2, 2025Complaint
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- F0925·Nov 14, 2024
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- E0912·Nov 14, 2024
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Federal penalties
By year
- 20252 fines · $36K
- 20242 fines · $25K
- 20231 fine · $7,443
Most recent events
- Oct 14, 2025Fine · $22K
- Jul 15, 2025Fine · $14K
- Nov 8, 2024Fine · $12K
- Mar 27, 2024Fine · $13K
- Oct 31, 2023Fine · $7,443
Largest single fine on record: $22K.
Fire-safety citations
7 Life-Safety-Code citations on file. Most recent: Nov 14, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Heritage Park Rehabilitation And Skilled Nursing Center is a 197-bed Medicare/Medicaid nursing home in Austin, Travis County, licensed since 1971 and managed by Regency Ihs Of Heritage Park, LLC under government ownership by Val Verde County Hospital District. CMS rates it 2 stars overall, with a 1-star health inspection score. Quality-of-care outcome measures rate 5 stars. Five CMS fines totaling $68,371 have been issued, and nursing staff turnover is exceptionally low at roughly 3 in 10 per year.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 3 stars — residents receive about 192 minutes of nursing care per day, roughly 49 minutes less than at a 4-star-staffing facility in Texas. Registered nurse coverage accounts for 27 of those minutes. Residents here need more hands-on care than at a typical facility, so the same hours stretch thinner than the raw number suggests.
Nursing staff turnover runs at about 3 in 10 per year — below Texas's 25th-percentile cutoff, meaning retention is better than roughly three-quarters of nursing homes in the state. RN turnover is also low at about 2 in 10. A long-stay resident is less likely to cycle through primary caregivers than at most Texas facilities.
CMS has recorded 5 fines totaling $68,371 since the facility's inspection history. The state median for facilities that have any fines at all is $20,699, and about 30% of Texas nursing homes have zero fines. The total here is more than three times the state median.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Health inspection rating of 1 star
CMS gave this facility a 1-star health inspection score — ask what specific deficiencies drove that rating and what corrective steps have been taken since.
Five fines totaling $68,371
Five separate CMS fines have been issued; ask what each citation was for and whether the underlying issues have been formally resolved.
Weekend nursing coverage
Weekend nursing hours average 2.8 hours per resident per day — lower than the overall daily figure of 3.2 hours; ask how staffing levels and supervisory oversight differ on weekends.
Ownership and management structure
The facility is owned by Val Verde County Hospital District but managed by Regency Ihs Of Heritage Park, LLC; ask who holds day-to-day decision-making authority and how disputes between owner and manager are resolved.
Resident Council access and activity
A Resident Council exists here but no Family Council; ask how families receive information from Resident Council meetings and how they can raise concerns formally.
High quality-measure scores with low inspection rating
Outcome measures rate 5 stars while health inspections rate 1 star — ask how the facility explains that gap and which deficiencies the inspections documented.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.