Oakcrest Nursing And Rehabilitation Center
9808 CROFFORD LN, Austin, TX, 78724
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation
- Certified beds
- 67 · avg 65 residents/day
- Total nursing staff turnover
- 36.6% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $31,959 total
State licensing & capacity
- License number
- 148472
- Service type
- Medicare/medicaid
- Licensed capacity
- 67 beds
- Bed type breakdown
- 67 Medicaid/Medicare
- Current license effective
- September 9, 2023
- Current license expires
- September 9, 2026
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Oakcrest Operating Llc (Limited Liability Company (LLC))
- Administrator
- Pedro Zamora
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Disclosed owners (5 on record)
- Pedro Zamora
Adp of The Snf · since 2023
- Helmut Herzog
Adp of The Snf · since 2016
- Nana Peleg
Operational/managerial Control · since 2016
- Royal Blue Property Management Llc
Adp of The Snf · since 2016
- James Chudleigh
Adp of The Snf · since 2016
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 20)
- D0919·Aug 7, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- E0880·Aug 7, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Aug 7, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0761·Aug 7, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0759·Aug 7, 2025
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- E0755·Aug 7, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0656·Aug 7, 2025
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0584·Aug 7, 2025
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal penalties
By year
- 20242 fines · $32K
Most recent events
- Jul 17, 2024Fine · $21K
- Apr 10, 2024Fine · $11K
Largest single fine on record: $21K.
Fire-safety citations
11 Life-Safety-Code citations on file. Most recent: Aug 7, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Oakcrest Nursing and Rehabilitation Center is a 67-bed Medicare/Medicaid nursing home in Austin's Travis County, operating at 97% occupancy — effectively full. CMS rates it 2 stars overall, with a 1-star staffing rating and 5 stars on quality measures. Two fines totaling $31,959 have been issued. The license, held by Oakcrest Operating LLC, runs through September 2026.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the bottom tier, shared by roughly 38% of Texas nursing homes. Reported nursing hours per resident per day are not available in CMS filings, so a direct minute-by-minute comparison to state peers isn't possible. What the rating does reflect is that staffing falls below the thresholds CMS uses to award 2 or more stars on this measure.
About 4 in 10 nursing staff left in the past year — below Texas's 25th-percentile cutoff of 42%, meaning turnover here is better than roughly three-quarters of nursing homes in the state. RN turnover follows the same pattern, also in the low tier. For a facility with a 1-star staffing rating, that stability is a concrete counterpoint: the team is relatively consistent even if total hours are limited.
CMS recorded 2 fines totaling $31,959 since the facility's inspection record. Texas's median fine total across cited facilities is $20,699, putting Oakcrest modestly above that midpoint. About 30% of Texas nursing homes received no fines at all.
At 97% occupancy — 65 residents in 67 certified beds — the facility is effectively full. Families should ask directly about current availability and whether a waitlist exists.
Quality measures rate 5 stars, both for long-stay residents and overall. This is the highest CMS tier and covers outcomes like pressure wounds, falls with injury, and hospital readmissions. A 1-star staffing rating alongside a 5-star quality-measures rating is an uncommon pairing; the data reflects it without resolving it.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Current bed availability and waitlist
With 65 of 67 beds filled, ask whether any beds are currently open and what the typical wait time has been over the past six months.
Staffing hours per resident each day
CMS rates staffing 1 star but nursing hours aren't reported in filings — ask how many total nursing hours per resident the facility logs on a typical weekday and weekend.
Details behind the two CMS fines
Two fines totaling $31,959 appear in the CMS record — ask what deficiencies triggered them and what specific changes were made in response.
How quality outcomes are maintained
Quality measures rate 5 stars despite a 1-star staffing rating — ask which care protocols or monitoring tools the facility credits for that outcome record.
Resident Council access and meeting schedule
A Resident Council is on file; ask how often it meets, how concerns raised there get documented, and whether families can attend or submit questions.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.