West Oaks Nursing And Rehabilitation Center
3200 W. SLAUGHTER LN., Austin, TX, 78748-5706
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: The Ensign Group
- Certified beds
- 125 · avg 110 residents/day
- Total nursing staff turnover
- 41% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 27.3% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $39,527 total
State licensing & capacity
- License number
- 307333
- Service type
- Medicare/medicaid
- Licensed capacity
- 125 beds
- Bed type breakdown
- 3 Medicare-only · 122 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- March 31, 2006
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Hamilton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- American Robin Healthcare, Inc
- Administrator
- Adam Carnes
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the The Ensign Group chain — 329 facilities across 17 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (8 on record)
- American Robin Healthcare, Inc.
Adp of The Snf · since 2025
- Dieter r Martin
Operational/managerial Control · since 2023
- Amber Thompson
Operational/managerial Control · since 2022
- Hamilton County Hospital District
5% or Greater Direct Ownership Interest · 100% · since 2022
- Ensign Services Inc
Adp of The Snf · since 2022
- Soon Burnam
Corporate Officer · since 2022
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 30)
- D0689·Dec 11, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- K0760·Feb 11, 2025Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0880·Nov 26, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Nov 26, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0761·Nov 26, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0689·Nov 26, 2024
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E0583·Nov 26, 2024
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
- D0550·Nov 26, 2024
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal penalties
By year
- 20251 fine · $27K
- 20241 fine · $13K
Most recent events
- Feb 11, 2025Fine · $27K
- Mar 28, 2024Fine · $13K
Largest single fine on record: $27K.
Fire-safety citations
8 Life-Safety-Code citations on file. Most recent: Nov 26, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
West Oaks Nursing And Rehabilitation Center is a 125-bed Medicare/Medicaid nursing home in Austin (Travis County), managed by American Robin Healthcare under a hospital district license. CMS rates it 3 stars overall — a 2-star health inspection rating offset by a 5-star quality-measures rating for short-stay residents. Two CMS fines totaling $39,527 have been issued; staffing rates 3 stars. The license is active through April 2028.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing 3 stars here. Each resident receives about 183 minutes of nursing care per day — roughly 58 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — sicker or less mobile on average — so those same hours stretch thinner than the raw number suggests.
About 4 in 10 nursing staff left in the past year. That places this facility below the Texas 25th-percentile cutoff for total turnover — better than roughly three-quarters of nursing homes in the state. RN turnover follows a similar pattern, also in the low tier. A long-stay resident is less likely to cycle through multiple primary caregivers than at a typical Texas facility.
CMS issued 2 fines totaling $39,527 since the facility's inspection record began. The state median for facilities that receive any fine at all is $20,699; this facility's total runs about 91% above that median. Roughly 30% of Texas nursing homes have zero fines on record.
The facility's 5-star quality-measures rating applies specifically to short-stay residents — people recovering from a hospital stay. The long-stay quality-measures rating is 3 stars. Those two populations are measured on different outcomes, so the gap reflects a real difference in how the facility performs across the two groups.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing on nights and weekends
Weekend nursing hours average 2.51 per resident per day — lower than the weekday figure; ask how many nurses and aides are scheduled on a Saturday night shift.
What the two CMS fines covered
Two fines totaling $39,527 appear in the CMS record; ask what deficiencies triggered them and what corrective steps were taken.
Long-stay versus short-stay care focus
Short-stay quality measures rate 5 stars while long-stay rates 3; ask how care planning and staffing differ for residents who live here permanently versus those recovering from a hospital stay.
American Robin Healthcare's role day-to-day
The facility is licensed under a hospital district but managed by American Robin Healthcare; ask which entity sets staffing levels, hires caregivers, and handles resident complaints.
Resident Council meeting frequency
CMS records a Resident Council but no Family Council; ask how often the Resident Council meets and how family members can raise concerns outside of that channel.
Current bed availability
The facility is running about 110 residents against 125 licensed beds; ask whether specific wings or care levels have a waitlist, and what the typical admission timeline looks like.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.