Windsor Nursing And Rehabilitation Center Of Duval
5301 W DUVAL RD, Austin, TX, 78727
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: Wellsential Health
- Certified beds
- 206 · avg 205 residents/day
- Total nursing staff turnover
- 40.2% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 28.6% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $23,341 total
State licensing & capacity
- License number
- 308563
- Service type
- Medicare/medicaid
- Licensed capacity
- 206 beds
- Bed type breakdown
- 206 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- August 13, 1973
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Val Verde County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Regency Ihs Of Windsor Duval, Llc
- Administrator
- Terrell J Helmcamp
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Wellsential Health chain — 67 facilities. Chain-wide average overall rating 2.8 / 5.
Parent entity
Jack And Nancy Dwyer Workforce Development Center Inc
Disclosed owners (30 on record)
- Val Verde County Hospital District
Adp of The Snf · since 2025
- Blaise Faxigue
Adp of The Snf · since 2025
- Elliot j Mandelbaum
Managing Control - Governing Body · since 2025
- Kristin Grochowalski
Adp of The Snf · since 2025
- Regency Ihs of Windsor Duval Llc
Adp of The Snf · since 2024
- Antonio Carvajal
Managing Control - Governing Body · since 2024
+ 24 additional owners on the federal record.
Recent change of ownership
April 2022 (4 years ago) · acquired from Windsor Nursing And Rehabilitation Center of Duval
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 30)
- D0609·Jun 27, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E0919·Apr 2, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0880·Apr 2, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Apr 2, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0804·Apr 2, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E0803·Apr 2, 2025
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D0695·Apr 2, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0657·Apr 2, 2025
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal penalties
By year
- 20242 fines · $23K
Most recent events
- Sep 9, 2024Fine · $5,736
- Jan 27, 2024Fine · $18K
Largest single fine on record: $18K.
Fire-safety citations
10 Life-Safety-Code citations on file. Most recent: Apr 2, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Windsor Nursing And Rehabilitation Center Of Duval is a 206-bed Medicare/Medicaid nursing home in Austin, Travis County, operating at 99% of licensed beds. CMS rates it 2 stars overall, with 2-star ratings on health inspections and staffing. Quality-of-care outcomes rate 4 stars. Staff turnover runs low — about 4 in 10 nursing staff left in the past year, below the Texas 25th-percentile cutoff. Two CMS fines totaling $23,341 have been assessed.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 2 stars. Each resident receives about 170 minutes of nursing care per day — roughly 71 minutes less than at a 4-star-staffing facility in Texas. Residents here need more hands-on care than at a typical facility — sicker or less mobile on average — so those 170 minutes stretch thinner than the raw number suggests. About 32% of Texas nursing homes share this staffing rating.
About 4 in 10 nursing staff left in the past year, putting total turnover below the Texas 25th-percentile cutoff — better than roughly three-quarters of nursing homes in the state. RN turnover follows the same pattern, with roughly 3 in 10 registered nurses leaving in the same period — also below that 25th-percentile line.
CMS recorded 2 fines totaling $23,341. The state median for facilities that have any fines is $20,699; about 30% of Texas nursing homes have none.
The facility is operating at 99% of its 206 licensed beds — effectively full. Expect a waitlist, and ask about average wait times before planning a move-in date.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing gaps on weekends
Weekend nursing hours here average 2.59 minutes per resident per day less than weekday hours — ask how staffing levels and supervisor coverage differ on Saturdays and Sundays.
Care planning for dependent residents
Residents here need more hands-on help than at a typical facility, yet staffing rates 2 stars — ask how care plans are reviewed and updated when a resident's needs increase.
Current waitlist and admission timeline
With 204 of 206 beds currently filled, ask how long the waitlist typically runs and what triggers an available bed.
What the two fines covered
CMS assessed two fines totaling $23,341 — ask what deficiencies prompted them and what changes were made in response.
Family council and resident input
The facility has a Resident Council but no Family Council — ask how family members raise concerns or receive updates about a resident's care.
Relationship between licensee and operator
The licensee is Val Verde County Hospital District, while day-to-day management runs through Regency IHS of Windsor Duval, LLC — ask which entity makes staffing and care decisions and who to contact with complaints.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.