Heritage Gardens Rehabilitation And Healthcare
2135 N DENTON DR, Carrollton, TX, 75006
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Individual · Chain: The Ensign Group
- Certified beds
- 150 · avg 78 residents/day
- Total nursing staff turnover
- 42.1% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $38,243 total
State licensing & capacity
- License number
- 147568
- Service type
- Medicare/medicaid
- Licensed capacity
- 150 beds
- Bed type breakdown
- 52 Medicare-only · 98 Medicaid/Medicare
- Current license effective
- April 1, 2023
- Current license expires
- April 1, 2026
- Initial license date
- January 1, 1979
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Eastland Memorial Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Savoy Healthcare Inc
- Administrator
- Morley Paterson
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the The Ensign Group chain — 329 facilities across 17 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (12 on record)
- Savoy Healthcare, Inc.
Adp of The Snf · since 2025
- Morley Paterson
Managing Control - Governing Body · since 2025
- Stephen c Taylor
Corporate Officer · since 2025
- Miguel a Hernandez
Adp of The Snf · since 2023
- Eastland Memorial Hospital District
5% or Greater Direct Ownership Interest · 100% · since 2017
- Soon Burnam
Corporate Officer · since 2017
+ 6 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 21)
- G0600·Jul 8, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0880·Apr 9, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0726·Mar 13, 2025Complaint
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- E0880·Nov 6, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0550·Nov 6, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- E0805·Nov 6, 2024
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- E0745·Nov 6, 2024
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- E0727·Nov 6, 2024
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Federal penalties
By year
- 20251 fine · $38K
Most recent events
- Jul 8, 2025Fine · $38K
Fire-safety citations
16 Life-Safety-Code citations on file. Most recent: Nov 6, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Heritage Gardens Rehabilitation And Healthcare is a 150-bed nursing home in Carrollton, Dallas County, managed by Savoy Healthcare Inc under a hospital district licensee. CMS rates it 1 star overall — the lowest possible — with a substantiated abuse or neglect finding within the past 36 months and a 1-star staffing rating. The facility is operating at roughly 52% of licensed capacity. Its license is active through April 2026.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the bottom tier, shared by about 38% of Texas nursing homes. Each resident receives roughly 199 minutes of nursing care per day, about 42 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — more dependent or medically complex on average — so those 199 minutes stretch thinner than the number alone suggests. At 17 minutes of registered-nurse time per resident per day, a licensed nurse is not the primary presence on the floor for most of the day.
CMS has substantiated findings of resident abuse or neglect at this facility within the past 36 months. This finding appears on the CMS Care Compare record and reflects a federal determination, not an allegation.
One CMS fine totaling $38,243 has been assessed. That figure is above the Texas median of $20,699 for fined facilities; about 30% of Texas nursing homes have received no fines at all.
The facility is operating at roughly 52% of its 150 licensed beds — about 78 residents on a typical day. Paired with the abuse finding, the 1-star staffing rating, and the fine, that figure reflects the broader pattern in this record.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Response to the abuse finding
CMS has a substantiated abuse or neglect finding on this facility's record — ask what happened, what changed in policy or staffing, and how the facility monitors compliance today.
Registered nurse coverage hours
CMS data shows roughly 17 minutes of registered-nurse time per resident per day — ask which shifts have an RN physically present on the floor.
Staffing levels on weekends
CMS reports weekend nursing hours below the already-low weekday figure; ask how many nurses and aides are scheduled on a typical Saturday or Sunday.
Why beds are half-empty
The facility is running at about 52% occupancy with 150 licensed beds; ask whether that reflects a recent change in admissions, staffing constraints, or something else.
Management company's role
Savoy Healthcare Inc manages day-to-day operations under a hospital district license — ask what decisions the management company controls versus the licensee, and who holds accountability for care quality.
Resident Council access
The facility has a Resident Council but no Family Council — ask how family members can raise concerns formally, and who receives and responds to those concerns.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.