Wholehearted Care Senior Living At Castle Hills
1207 JACKSON KELLER RD, Castle Hills, TX, 78213
State licensing & capacity
- License number
- 312230
- Service type
- Type B
- Licensed capacity
- 31 beds
- Memory-care capacity
- 31 beds · state-certified
- Current license effective
- October 20, 2025
- Current license expires
- June 1, 2027
- Initial license date
- August 20, 2020
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Wholehearted Care Senior Living At Oakwell (Limited Liability Company (LLC))
- Operator / manager
- Mg Operations Llc
- Administrator
- Norma Eagan
Texas HHSC licensing registry · as of April 16, 2026
About this community
Wholehearted Care Senior Living At Castle Hills is a 31-bed Type B assisted living facility in Castle Hills, Bexar County, Texas. All 31 beds are state-certified for memory care, with certification current through June 2027. The license has been active since 2020 and was most recently renewed in October 2025. The facility is licensed under the name Wholehearted Care Senior Living At Oakwell, an LLC, and is managed by MG Operations LLC.
Written from state licensing records · last updated April 19, 2026
Questions to ask when you tour
Memory care staffing and training
Ask what specific dementia-care training staff receive and how many dedicated memory-care staff are on each shift across all 31 beds.
Licensee and operating name difference
The license is held under the name Wholehearted Care Senior Living At Oakwell — ask how this location relates to that entity and whether any operational changes are planned.
Management company's role on-site
MG Operations LLC manages the facility — ask what decisions the on-site administrator Norma Eagan makes independently versus those routed through the management company.
Bed availability and waitlist
With only 31 licensed beds and all designated for memory care, ask whether beds are currently available and how long the typical waitlist runs.
Medicaid acceptance policy
The facility has zero Medicaid beds on record — ask whether residents who exhaust private funds have options for continued care here or must transition elsewhere.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Summary, insights, and tour questions: Written from the state licensing records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.