Crestview Court
224 W PLEASANT RUN RD, Cedar Hill, TX, 75104
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Cantex Continuing Care
- Certified beds
- 125 · avg 85 residents/day
- Total nursing staff turnover
- 53.1% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 64.3% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $16,799 total
State licensing & capacity
- License number
- 144886
- Service type
- Medicare/medicaid
- Licensed capacity
- 125 beds
- Bed type breakdown
- 23 Medicare-only · 102 Medicaid/Medicare
- Current license effective
- February 15, 2025
- Current license expires
- February 15, 2028
- Initial license date
- August 31, 2006
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Dallas County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Fm 1382 Health Care Center Ltd Co
- Administrator
- Shakarra Clemons
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Cantex Continuing Care chain — 38 facilities across 2 states. Chain-wide average overall rating 3.1 / 5.
Disclosed owners (7 on record)
- fm 1382 Health Care Center Ltd co
Adp of The Snf · since 2025
- Shakarra Clemons
Operational/managerial Control · since 2024
- Terrance Hines
Adp of The Snf · since 2024
- (unnamed Owner)
Adp of The Snf · since 2023
- Edmundo Castaneda
Corporate Officer · since 2022
- Dallas County Hospital District
5% or Greater Direct Ownership Interest · 100% · since 2015
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 28)
- D0689·Jun 14, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0609·Jun 14, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0607·Jun 14, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- E0812·Apr 24, 2025Complaint
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0760·Apr 24, 2025
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- E0755·Apr 24, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- K0607·Feb 21, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- K0600·Feb 21, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal penalties
By year
- 20251 fine · $17K
Most recent events
- Feb 21, 2025Fine · $17K
Fire-safety citations
11 Life-Safety-Code citations on file. Most recent: Apr 24, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Crestview Court is a 125-bed nursing home in Cedar Hill (Dallas County), licensed for Medicare and Medicaid, managed by Fm 1382 Health Care Center Ltd Co under the Cantex Continuing Care chain. CMS rates it 3 stars overall, with a 1-star staffing rating — the lowest tier, shared by about 38% of Texas nursing homes. Quality-of-care outcomes rate 5 stars. Occupancy runs at roughly 68% of licensed beds.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates Crestview Court 1 star on staffing — the bottom tier, covering about 38% of Texas nursing homes. Each resident receives roughly 203 minutes of total nursing care per day, about 38 minutes less than at a 4-star-staffing facility in Texas. RN coverage is 23 minutes per resident per day, compared to 37 minutes at the 4-star threshold. Residents here require more hands-on care than at a typical facility — sicker, or less mobile on average — so those same nursing hours stretch thinner than the raw minutes suggest.
The facility's quality-measure ratings are 5 stars overall, 5 stars for long-stay residents, and 5 stars for short-stay residents. These scores reflect outcomes such as hospitalizations, falls, and pressure wounds — and they sit at the top of the CMS scale despite the low staffing rating.
One administrator has turned over in the past year, placing the facility in an elevated turnover tier for leadership. This is one departure, not a revolving door, but administrative transitions can affect care coordination and staff stability.
CMS recorded one fine totaling $16,799. The state median fine across Texas nursing homes that receive any fine is $20,699, and about 30% of Texas facilities have no fines at all.
The facility is operating at roughly 68% of its 125 licensed beds — about 85 residents on an average day. Low occupancy at a facility with a 1-star staffing rating and recent administrative turnover is a pattern families may want to ask about directly.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Weekend nursing hours average 3.0 per resident per day here — ask how many RNs and aides are on the floor during overnight and weekend shifts specifically.
How outcomes stay high despite staffing
CMS rates quality outcomes 5 stars while staffing rates 1 star — ask which care protocols or staff roles account for that gap.
Current administrator and tenure
One administrator turned over in the past year; ask who the current administrator is, how long they have been in the role, and who oversees day-to-day operations.
Why occupancy is at 68%
Only about 85 of 125 beds are occupied on an average day — ask whether that reflects recent admissions trends, referral patterns, or something else.
Resident Council access and agenda
The facility has a Resident Council but no Family Council — ask how families are kept informed of concerns raised in resident meetings.
Cantex chain oversight and staffing targets
Crestview Court is part of the Cantex Continuing Care chain — ask what staffing minimums the chain sets and how this location compares to others in the network.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.