Park Manor Of Conroe
1600 GRAND LAKE DR, Conroe, TX, 77301
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Hmg Healthcare
- Certified beds
- 125 · avg 112 residents/day
- Total nursing staff turnover
- 53.5% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 44.4% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $13,627 total
State licensing & capacity
- License number
- 147594
- Service type
- Medicare/medicaid
- Licensed capacity
- 125 beds
- Bed type breakdown
- 8 Medicare-only · 117 Medicaid/Medicare
- Current license effective
- March 31, 2026
- Current license expires
- March 31, 2029
- Initial license date
- December 4, 2001
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Winniestowell Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Hmg Park Manor Of Conroe, Llc
- Administrator
- Crystal Quintero
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Hmg Healthcare chain — 33 facilities across 2 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (22 on record)
- Cibc Bank Usa
Operational/managerial Control · since 2024
- Christian Reinarz
Operational/managerial Control · since 2024
- George Way
Operational/managerial Control · since 2023
- Crystal Quintero
Operational/managerial Control · since 2023
- Kenlee Garcelon
Operational/managerial Control · since 2022
- William w Dohn
Operational/managerial Control · since 2019
+ 16 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 7 of 7)
- E0812·Nov 25, 2025Complaint
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0806·Nov 25, 2025Complaint
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- E0804·Nov 25, 2025Complaint
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D0677·May 29, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- J0760·Sep 5, 2024Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- E0812·Jan 27, 2023
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0761·Jan 27, 2023
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal penalties
By year
- 20241 fine · $14K
Most recent events
- Sep 5, 2024Fine · $14K
Fire-safety citations
4 Life-Safety-Code citations on file. Most recent: Apr 5, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Park Manor of Conroe is a 125-bed nursing home in Conroe, TX, licensed for Medicare and Medicaid. CMS rates it 5 stars overall — with 5-star health inspection and quality-measure scores — but staffing earns just 1 star, the lowest rating. Managed by HMG Park Manor of Conroe, LLC under a hospital district licensee, it is running at roughly 90% of its licensed beds with no substantiated abuse findings on record.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the lowest tier, shared by about 38% of Texas nursing homes. Each resident receives around 202 minutes of nursing care per day, roughly 39 minutes less than at a 4-star-staffing facility in Texas. Registered nurse time is 17 minutes per resident per day, compared to 37 minutes at the 4-star threshold. Residents here tend to need more hands-on help than at a typical facility — less mobile or more medically complex on average — so those nursing hours stretch thinner than the raw numbers suggest.
One CMS fine totaling $13,627 has been issued. For context, about 30% of Texas nursing homes have received no fines; the statewide median fine amount is $20,699, placing this facility's single fine below that midpoint.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Weekend nursing hours here average 2.9 hours per resident per day — lower than the weekday figure; ask how many nurses and aides are on duty overnight and on Saturdays and Sundays.
Registered nurse coverage each day
CMS data shows about 17 minutes of registered nurse time per resident per day; ask whether an RN is on-site around the clock or only during daytime hours.
How care plans are reviewed
The facility scores 5 stars on quality measures despite 1-star staffing; ask how often care plans are updated and who leads those reviews when nursing hours are limited.
Current waitlist and bed availability
With 112 residents in 125 licensed beds, the facility is near capacity; ask whether there is a waitlist and what the typical wait time has been recently.
Resident Council meeting frequency
A Resident Council is on record but no Family Council; ask how often the Resident Council meets and how family members can raise concerns or receive updates.
Management company's role in daily operations
The licensee is a hospital district authority but day-to-day management is handled by HMG Park Manor of Conroe, LLC; ask which entity sets staffing budgets and handles complaints.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.