Southern Oaks Therapy And Living Center
3350 BONNIE VIEW RD, Dallas, TX, 75216
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation
- Certified beds
- 150 · avg 60 residents/day
State licensing & capacity
- License number
- 311930
- Service type
- Medicare/medicaid
- Licensed capacity
- 150 beds
- Bed type breakdown
- 43 Medicare-only · 107 Medicaid/Medicare
- Current license effective
- March 1, 2024
- Current license expires
- March 1, 2027
- Initial license date
- April 9, 2013
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- West Wharton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Southern Oaks Therapy And Living Center Llc
- Administrator
- Alan Roget
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Parent entity
Southern Oaks Therapy And Living Center Llc
Disclosed owners (14 on record)
- Joshua a Kilgore
Adp of The Snf · since 2025
- Krs Dallas Llc
Adp of The Snf · since 2025
- Ktfw-tx Llc
Adp of The Snf · since 2025
- Paul m Stein
Adp of The Snf · since 2025
- Robert a Rye
Adp of The Snf · since 2025
- Robert v Rye Liv tr Dtd 10042022
Adp of The Snf · since 2025
+ 8 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 15)
- E0690·Jan 14, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- E0559·Sep 10, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
- E0628·Sep 10, 2025
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E0583·Sep 10, 2025
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
- D0880·May 20, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0691·Apr 23, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
- D0584·Apr 23, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0925·Aug 8, 2024
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Fire-safety citations
22 Life-Safety-Code citations on file. Most recent: Sep 10, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Southern Oaks Therapy And Living Center is a 150-bed Medicare/Medicaid nursing home in Dallas, Texas, licensed to West Wharton County Hospital District and managed by Southern Oaks Therapy And Living Center LLC. CMS rates it 4 stars overall, with a 5-star quality-of-care rating — but staffing earns just 1 star, the lowest tier. The facility is currently running at about 40% of its licensed beds, with roughly 60 residents on average.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the lowest possible score, shared by about 38% of Texas nursing homes. Staffing-hours data was not submitted to CMS for this reporting period, so a per-resident daily minute figure cannot be calculated. What the 1-star rating reflects is that reported staffing levels fell below the threshold CMS uses to award 2 stars or higher.
The facility is operating at roughly 40% of its 150 licensed beds — about 60 residents on average. That is a low census for a building this size. Low occupancy can affect staffing patterns, departmental budgets, and the overall environment of daily life in a facility.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Current staffing levels and schedules
CMS gave staffing a 1-star rating here — ask how many nursing staff are on the floor per shift today and whether that has changed recently.
Why beds are largely empty
Only about 60 of 150 beds are occupied on average — ask whether the low census reflects a planned transition, recent admissions freeze, or something else.
Impact of low census on daily operations
At 40% occupancy, ask which departments — dining, activities, therapy — are fully staffed versus scaled back to match current resident count.
How staffing hours are reported to CMS
No per-resident staffing-hours data reached CMS for the most recent period — ask why the payroll-based data was not submitted and whether it has been corrected.
Resident Council activity
The facility has a Resident Council but no Family Council — ask how often the Resident Council meets and how family members can raise concerns without a formal council structure.
Ownership and management relationship
The licensed owner is a hospital district and the day-to-day manager is a separate LLC — ask how decisions about staffing and care standards are divided between the two.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.