The Villa At Mountain View
2918 DUNCANVILLE RD, Dallas, TX, 75211
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Cantex Continuing Care
- Certified beds
- 120 · avg 82 residents/day
- Total nursing staff turnover
- 52% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $33,580 total
State licensing & capacity
- License number
- 144571
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 120 Medicaid/Medicare
- Current license effective
- February 15, 2025
- Current license expires
- February 15, 2028
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Dallas County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Villa Health Care Center Ltd Co
- Administrator
- Trackea D Scott
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Cantex Continuing Care chain — 38 facilities across 2 states. Chain-wide average overall rating 3.1 / 5.
Disclosed owners (7 on record)
- Villa Health Care Center Ltd co
Adp of The Snf · since 2025
- Trackea Scott
Operational/managerial Control · since 2024
- Kuanda k Chretien
Adp of The Snf · since 2024
- (unnamed Owner)
Adp of The Snf · since 2023
- Edmundo Castaneda
Corporate Officer · since 2022
- Dallas County Hospital District
5% or Greater Direct Ownership Interest · 100% · since 2015
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 35)
- D0880·Dec 10, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0584·Dec 10, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- E0550·Nov 24, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0761·Sep 5, 2025Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0583·Sep 5, 2025Complaint
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
- E0773·May 15, 2025Complaint
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- J0689·May 15, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0609·May 15, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal penalties
By year
- 20251 fine · $16K
- 20241 fine · $8,926
- 20231 fine · $8,190
Most recent events
- May 15, 2025Fine · $16K
- Nov 21, 2024Fine · $8,926
- Aug 8, 2023Fine · $8,190
Largest single fine on record: $16K.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: May 15, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
The Villa at Mountain View is a 120-bed nursing home in Dallas, licensed since 1971 and managed by Villa Health Care Center Ltd Co under Dallas County Hospital District. CMS rates it 2 stars overall, with a 3-star staffing rating and 3 fines totaling $33,580 since its last inspection cycle. Quality-measure scores are split: long-stay residents rate 5 stars, short-stay residents rate 1 star. Currently operating at 68% of licensed beds.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 3 stars — about 198 minutes of nursing care per resident per day, roughly 43 minutes less than what residents receive at a 4-star-staffing facility in Texas. Residents here tend to need more hands-on daily care than at a typical nursing home, so those 198 minutes stretch thinner than the raw number suggests.
RN turnover is low: roughly 3 in 10 registered nurses left in the past year, below the state's 25th-percentile cutoff — better than about three-quarters of nursing homes in Texas on that measure. Overall nursing staff turnover runs at 52%, which sits just above the Texas median of 50%.
CMS recorded 3 fines totaling $33,580 — above the Texas median of $20,699 per penalized facility. About 30% of Texas nursing homes had zero fines in the same period.
The quality-measure ratings split sharply: long-stay residents (people living here permanently) rate 5 stars, while short-stay residents (people here for rehab or recovery) rate 1 star. These two populations receive care under different protocols, and the gap here is wide.
The facility is operating at 68% of its 120 licensed beds — 81 residents on an average day in a building built for 120. Only a Resident Council is in place; there is no Family Council.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Short-stay quality measures
CMS rates short-stay outcomes 1 star against 5 stars for long-stay residents — ask what specific measures drive that gap and what the facility is doing to address them.
Three recent CMS fines
Three fines totaling $33,580 were issued in the recent inspection cycle — ask what each citation was for and how the deficiencies were corrected.
Lower-than-average bed occupancy
The facility averages 81 residents in a 120-bed building — ask whether that reflects recent admissions trends or a longer-term pattern, and how staffing levels are adjusted for census.
No Family Council in place
There is a Resident Council but no Family Council — ask how family members currently raise concerns or receive updates about care.
Weekend staffing levels
Reported weekend nursing hours average 2.94 hours per resident per day, below the weekday figure of 3.30 — ask how care routines and staffing ratios differ on weekends.
Management company relationship
Day-to-day operations are managed by Villa Health Care Center Ltd Co under a hospital district license — ask who holds final accountability for care decisions and how the two entities coordinate.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.