Ventana By Buckner
8301 N. CENTRAL EXPRESSWAY, Dallas, TX, 75201
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Buckner Retirement Services
- Certified beds
- 72 · avg 62 residents/day
- Total nursing staff turnover
- 45.6% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 40% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 307782
- Service type
- Medicare Only
- Licensed capacity
- 72 beds
- Bed type breakdown
- 72 Medicare-only
- Current license effective
- March 17, 2024
- Current license expires
- March 17, 2027
- Initial license date
- March 17, 2020
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Buckner Retirement Services, Inc (Nonprofit Organization)
- Operator / manager
- Buckner Retirement Services, Inc
- Administrator
- Joshua S Hoes
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Buckner Retirement Services chain — 5 facilities. Chain-wide average overall rating 3.8 / 5.
Disclosed owners (23 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Kenneth d Robbins
Operational/managerial Control · since 2025
- (unnamed Owner)
Trustee of The Snf · since 2025
- (unnamed Owner)
Trustee of The Snf · since 2025
- (unnamed Owner)
Trustee of The Snf · since 2025
+ 17 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 12)
- D0880·Jul 15, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0687·Jul 15, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate foot care.
- D0661·Dec 18, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
- D0660·Dec 18, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
- D0641·Dec 18, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0638·Dec 18, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
- D0759·Dec 18, 2024
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0880·Mar 28, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Fire-safety citations
8 Life-Safety-Code citations on file. Most recent: Dec 18, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Ventana by Buckner is a 72-bed Medicare-only nursing home in Dallas, operated by Buckner Retirement Services, Inc., a nonprofit. CMS rates it 5 stars overall, with 5-star ratings across staffing, health inspections, and quality measures. All 72 beds are Medicare-certified; the facility does not offer Medicaid coverage. Licensed through March 2027, it was first licensed in 2020.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 5 stars — roughly the top 2% of Texas nursing homes on staffing. Each resident receives about 321 minutes of nursing care per day, well above the 241-minute threshold for a 4-star-staffing facility in Texas. Staff hours here exceed what residents' level of dependency would typically require, meaning the workload per nurse is lighter than the raw numbers might suggest.
One administrator has turned over in the past year. Day-to-day care routines don't always shift with leadership changes, but the person setting policies, hiring staff, and managing compliance is relatively new to this role here.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
About the administrator transition
One administrator left in the past year — ask how long the current administrator has been in place and what changed in their approach to staffing or care protocols.
Medicare-only coverage explained
All 72 beds are Medicare-certified with no Medicaid beds — ask what options exist if a resident exhausts their Medicare benefit and needs longer-term coverage.
Occupancy and bed availability
With an average of about 62 residents in 72 licensed beds, ask whether a specific bed or room type is currently available and what the typical wait looks like.
Resident council involvement
The facility has a Resident Council but no Family Council — ask how families are kept informed of concerns raised through the council and how they can participate in care decisions.
Staffing consistency on weekends
Weekend staffing averages about 306 minutes per resident per day — ask whether the same care team members cover weekends or if staffing rotates significantly.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.