Windsor Gardens
2535 W PLEASANT RUN, Dallas, TX, 75146
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Cantex Continuing Care
- Certified beds
- 150 · avg 99 residents/day
- Total nursing staff turnover
- 53.5% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 53.3% — near the Texas averageTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $13,877 total
State licensing & capacity
- License number
- 144494
- Service type
- Medicare/medicaid
- Licensed capacity
- 150 beds
- Bed type breakdown
- 20 Medicare-only · 130 Medicaid/Medicare
- Current license effective
- February 15, 2025
- Current license expires
- February 15, 2028
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Dallas County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Windsor Place Health Care Center Ltd Co
- Administrator
- Nikita Johnson
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Cantex Continuing Care chain — 38 facilities across 2 states. Chain-wide average overall rating 3.1 / 5.
Disclosed owners (7 on record)
- (unnamed Owner)
Adp of The Snf · since 2023
- Nikita Johnson
Operational/managerial Control · since 2023
- Edmundo Castaneda
Corporate Officer · since 2022
- Dallas County Hospital District
5% or Greater Direct Ownership Interest · 100% · since 2015
- Windsor Place Health Care Center Ltd co
Operational/managerial Control · 100% · since 2015
- Frederick p Cerise
Corporate Officer · since 2014
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 19)
- D0755·Dec 8, 2025Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0694·Aug 23, 2025Complaint
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D0684·Aug 23, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0656·Aug 23, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0686·May 21, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0656·May 21, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0812·Nov 7, 2024Complaint
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0550·Nov 7, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal penalties
By year
- 20241 fine · $14K
Most recent events
- Jun 11, 2024Fine · $14K
Fire-safety citations
10 Life-Safety-Code citations on file. Most recent: Nov 7, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Windsor Gardens is a 150-bed nursing home in Dallas County, licensed since 1971 and currently operating at about 66% of capacity. CMS rates it 3 stars overall, with a 1-star staffing rating but a 5-star quality-measures rating for long-stay residents. It is managed by Windsor Place Health Care Center Ltd Co under licensee Dallas County Hospital District and is part of the Cantex Continuing Care network.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the lowest tier, shared by roughly 38% of Texas nursing homes. Each resident receives about 204 minutes of nursing care per day, 37 minutes less than at a 4-star-staffing facility in Texas. Residents here need more hands-on care than at a typical facility — they are sicker or less mobile on average — so those 204 minutes stretch thinner than the raw number suggests.
Despite the staffing rating, CMS rates long-stay quality measures 5 stars — the highest tier. That means outcomes for residents who live here long-term, things like pressure wounds, falls, and pain management, score at the top of the scale by CMS measurement.
Windsor Gardens is operating at about 66% of its 150 licensed beds — 99 residents on an average day against 150 available. Other signals in this record, particularly the 1-star staffing rating, make this figure relevant context.
One CMS fine totaling $13,877 was issued; the state median for facilities that receive any fine is $20,699, so this falls below that midpoint.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on evenings and weekends
With a 1-star staffing rating and 204 daily nursing minutes per resident, ask how many nurses and aides are scheduled on evening shifts and weekends specifically.
How the 5-star outcomes are maintained
CMS rates long-stay quality measures 5 stars despite the low staffing score — ask which care processes the facility credits for that result.
Current bed availability and waitlist
The facility is running at about 66% occupancy; ask whether specific units or care levels have different availability and what drives the current census.
Resident and family input channels
The record does not show an active Resident Council or Family Council; ask how residents and families currently raise concerns or provide feedback to management.
Cantex network staffing and oversight
Windsor Gardens is part of Cantex Continuing Care — ask what corporate staffing support or oversight the network provides to this specific location.
The 2024 CMS fine
CMS issued one fine of $13,877; ask what deficiency triggered it and what corrective steps were taken.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.