Arbor Hills Rehabilitation And Healthcare Center
535 S AUSTIN ROAD, Eagle Lake, TX, 77434
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Nexion Health
- Certified beds
- 80 · avg 72 residents/day
- Total nursing staff turnover
- 26.4% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 308045
- Service type
- Medicare/medicaid
- Licensed capacity
- 80 beds
- Bed type breakdown
- 4 Medicare-only · 76 Medicaid/Medicare
- Current license effective
- December 1, 2024
- Current license expires
- December 1, 2027
- Initial license date
- May 1, 2014
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Nexion Health At Eagle Lake, Inc (FOR-PROFIT CORPORATION)
- Administrator
- Phyllis Williams
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Nexion Health chain — 52 facilities across 3 states. Chain-wide average overall rating 2.3 / 5.
Disclosed owners (10 on record)
- Bretton j Bolt
5% or Greater Indirect Ownership Interest · 35% · since 2020
- Brian Lee
Corporate Officer · since 2020
- Francis Kirley
5% or Greater Indirect Ownership Interest · 61% · since 2020
- John r Fallon
Corporate Officer · since 2020
- John t Reid
Corporate Director · since 2020
- Nexion Health Leasing, Inc.Holding
5% or Greater Indirect Ownership Interest · 100% · since 2020
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 11)
- D0880·Jun 13, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0761·Jun 13, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E0759·Jun 13, 2024
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- E0695·Jun 13, 2024
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- E0693·Jun 13, 2024
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0690·Jun 13, 2024
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D0684·Jun 13, 2024
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E0677·Jun 13, 2024
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: Jun 13, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Arbor Hills Rehabilitation And Healthcare Center is an 80-bed nursing home in Eagle Lake, Texas, licensed through December 2027 and operating at roughly 90% of capacity. CMS rates it 3 stars overall, with 4 stars on health inspections and quality measures but 1 star on staffing — the most significant gap in its record. Nursing-staff turnover sits at 26.4%, among the lowest in Texas. The facility accepts Medicare and Medicaid.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the lowest tier, shared by about 38% of Texas nursing homes. The facility did not report daily nursing-hours data to CMS, so a precise minutes-per-resident figure isn't available. What is available is the rating itself: 1 star on staffing while earning 4 stars on health inspections and quality measures is an unusual combination, and the gap between those scores is the central question for any visit.
Nursing-staff turnover was 26.4% over the past year — roughly 3 in 10 staff left. That puts this facility below Texas's 25th-percentile cutoff for turnover, meaning roughly three-quarters of nursing homes in the state saw more staff leave. For a long-stay resident, a stable care team typically means more consistent day-to-day attention.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
How staffing hours are allocated
CMS rates staffing 1 star here — ask how many nursing hours per resident per day the facility currently provides across all shifts.
Why staffing and quality scores diverge
Health inspections and quality measures each rate 4 stars while staffing rates 1 — ask administrators to explain how that gap is managed in day-to-day care.
Staffing levels on weekends
Weekend staffing data wasn't reported to CMS; ask specifically how nurse-to-resident ratios on Saturdays and Sundays compare to weekdays.
Current bed availability
The facility is running at roughly 72 of 80 beds — ask whether a specific room or unit is available and what the current wait looks like.
Resident Council meeting schedule
A Resident Council meets here but no Family Council exists — ask when the Resident Council meets and how family members can receive summaries or raise concerns.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.