Franklin Heights Nursing & Rehabilitation
223 SOUTH RESLER DRIVE, El Paso, TX, 79912
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Partnership · Chain: Creative Solutions In Healthcare
- Certified beds
- 132 · avg 103 residents/day
- Total nursing staff turnover
- 49.4% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 62.5% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $191,503 total
- Payment denials
- 1 denial
State licensing & capacity
- License number
- 308573
- Service type
- Medicare/medicaid
- Licensed capacity
- 132 beds
- Bed type breakdown
- 11 Medicare-only · 121 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- November 1, 1973
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- West Wharton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- El Paso I Enterprises, Llc
- Administrator
- Fabiana Lozano
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Creative Solutions in Healthcare chain — 149 facilities. Chain-wide average overall rating 2.7 / 5.
Parent entity
West Wharton County Hospital District
Disclosed owners (18 on record)
- Fabiana Lozano
Adp of The Snf · since 2025
- Radu Ion Aurel Ciubuc
Adp of The Snf · since 2025
- Zachary Willig
Corporate Director · since 2025
- Paul Soechting
Managing Control - Governing Body · since 2024
- Sherrie Hardin
Managing Control - Governing Body · since 2024
- Sean Bowers
Managing Control - Governing Body · since 2024
+ 12 additional owners on the federal record.
Recent change of ownership
August 2022 (3 years ago) · acquired from Franklin Heights Nursing & Rehabilitation
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 75)
- E0850·Jan 9, 2026Complaint
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
- E0607·Jan 9, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- E0558·Jan 9, 2026Complaint
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
- D0604·Nov 26, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D0760·Nov 25, 2025Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0755·Nov 25, 2025Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0656·Nov 25, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0925·Jul 24, 2025Complaint
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Federal penalties
By year
- 20242 fines · $192K · 1 payment denial
Most recent events
- Jan 22, 2024Payment denial · 33 days · starting Feb 17, 2024
- Jan 22, 2024Fine · $167K
- Jan 22, 2024Fine · $24K
Largest single fine on record: $167K.
Fire-safety citations
13 Life-Safety-Code citations on file. Most recent: Jul 24, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Franklin Heights Nursing & Rehabilitation is a 132-bed nursing home in El Paso, TX, licensed since 1973 and currently managed by El Paso I Enterprises, LLC under a hospital district licensee. CMS rates it 2 stars overall — 1 star on both health inspections and staffing, 5 stars on quality measures. Two CMS fines totaling $191,503 have been issued. The facility holds 102.9 residents on an average day against 132 licensed beds.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier, shared by roughly 38% of Texas nursing homes. Each resident receives about 173 minutes of nursing care per day, approximately 68 minutes less than at a 4-star-staffing facility in Texas. Of that, only 11 minutes comes from a registered nurse. Residents here require more hands-on care than at a typical facility — they are sicker or less mobile on average — so the same staffing hours stretch thinner than the raw minutes already suggest.
Two CMS fines total $191,503. Texas nursing homes that receive no fines account for about 30% of facilities statewide; the state median fine amount is around $20,699. These two fines alone represent nearly ten times that median.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on evenings and weekends
Weekend nursing hours here average 2.4 minutes per resident per hour — below the already-low weekday figure; ask how many nurses and aides are on duty on Saturday and Sunday nights.
Details behind the two CMS fines
CMS issued two fines totaling $191,503 against this facility; ask what the citations were for and what specific changes were made in response.
Registered nurse coverage each day
CMS data shows about 11 minutes of RN time per resident per day; ask how many hours a registered nurse is physically present on the floor each shift.
Health inspection follow-up steps
The facility's 1-star health inspection rating is the lowest tier; ask to see the most recent inspection report and what deficiencies remain open or under correction.
Management company's role day to day
The licensee is a hospital district but day-to-day management runs through El Paso I Enterprises, LLC; ask which entity sets staffing budgets and handles complaint resolution.
Resident Council meeting frequency
CMS records show a Resident Council but no Family Council; ask how often the Resident Council meets and how family members can raise concerns formally.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.