Grace Pointe Wellness Center
2301 NORTH OREGON STREET, El Paso, TX, 79902
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Creative Solutions In Healthcare
- Certified beds
- 154 · avg 54 residents/day
- Total nursing staff turnover
- 35.7% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 50% — near the Texas averageTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $76,402 total
- Payment denials
- 1 denial
State licensing & capacity
- License number
- 311826
- Service type
- Medicare/medicaid
- Licensed capacity
- 154 beds
- Bed type breakdown
- 2 Medicare-only · 152 Medicaid/Medicare
- Current license effective
- December 1, 2023
- Current license expires
- December 1, 2026
- Initial license date
- July 1, 1974
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- West Wharton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- El Paso X Enterprises, Llc
- Administrator
- Selenia Lozano
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Creative Solutions in Healthcare chain — 149 facilities. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (18 on record)
- el Paso x Enterprises, Llc
Adp of The Snf · since 2025
- Lisa Mora
Adp of The Snf · since 2025
- Farooque Ahmed
Adp of The Snf · since 2025
- Zachary Willig
Corporate Director · since 2025
- Paul Soechting
Managing Control - Governing Body · since 2024
- Sherrie Hardin
Managing Control - Governing Body · since 2024
+ 12 additional owners on the federal record.
Recent change of ownership
December 2023 (2 years ago) · acquired from Grace Pointe Wellness Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 56)
- D0755·Dec 31, 2025Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0850·Dec 1, 2025Complaint
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
- D0628·Dec 1, 2025Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0607·Dec 1, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D0585·Dec 1, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D0842·Aug 5, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0842·Apr 11, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0656·Apr 11, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal penalties
By year
- 20251 fine · $24K
- 20241 fine · $52K · 1 payment denial
Most recent events
- Apr 11, 2025Fine · $24K
- Mar 5, 2024Payment denial · 39 days · starting Mar 22, 2024
- Mar 5, 2024Fine · $52K
Largest single fine on record: $52K.
Fire-safety citations
13 Life-Safety-Code citations on file. Most recent: Dec 12, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Grace Pointe Wellness Center is a 154-bed Medicare/Medicaid nursing home in El Paso, Texas, licensed since 1974 and part of the Creative Solutions In Healthcare chain. CMS rates it 2 stars overall, with a 1-star health inspection rating and a substantiated abuse finding on record. Two CMS fines total $76,402. The facility is operating at roughly 35% of licensed beds. Quality-of-care outcome measures rate 5 stars.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS has substantiated findings of resident abuse or neglect at this facility within the past 36 months. That finding sits on the federal record regardless of staffing levels or outcome scores, and families should ask directly how the incident was resolved and what safeguards are now in place.
Two CMS fines total $76,402. Texas nursing homes have a state median fine total of $20,699 — this facility's fines run about 3.7 times that figure, and 30% of Texas facilities have no fines at all.
CMS rates staffing 3 stars, placing this facility among roughly the middle 19% of Texas nursing homes on that measure. Each resident receives about 227 minutes of nursing care per day — 14 minutes below the daily total at a 4-star-staffing facility in Texas. The resident mix here requires more hands-on care than at a typical facility, so the staff hours available stretch further than the raw minutes suggest; adjusted for that, staffing hours per resident actually exceed what the typical resident mix would require.
Roughly 4 in 10 nursing staff left in the past year — below Texas's 25th-percentile cutoff, meaning turnover is better than about three-quarters of nursing homes in the state. One administrator has turned over in the past year, which is a step above baseline but not at the level of organizational disruption seen at facilities with multiple leadership changes.
The facility is operating at approximately 35% of its 154 licensed beds, with about 54 residents on an average day. A low census in a nursing home can affect staffing economics and the range of programming a facility sustains; it can also mean shorter wait times for admission.
CMS rates quality-of-care outcome measures 5 stars — the top tier — on long-stay measures. That score reflects documented resident outcomes on metrics like pressure wounds, falls with injury, and appropriate medication use, and it sits in contrast to the 1-star health inspection rating.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
How the abuse finding was resolved
CMS shows a substantiated abuse or neglect finding here within the past 36 months — ask what happened, what corrective steps were taken, and how staff are monitored today.
Staffing on nights and weekends
Reported weekend nursing hours run 3.15 hours per resident per day, below the 3.79 weekday figure — ask how many nurses and aides are on duty overnight and on Saturdays and Sundays.
Why census is this low
The facility averages about 54 residents in 154 licensed beds; ask whether the low occupancy affects staffing levels, therapy availability, or planned program offerings.
Current administrator tenure
One administrator has left in the past year — ask how long the current administrator has been in the role and who is responsible for day-to-day clinical oversight.
What the $76,402 in fines covered
Two CMS fines total $76,402; ask what deficiencies triggered each fine and what changes were made afterward.
How the Resident Council functions
The facility has a Resident Council but no Family Council — ask how often the council meets, who attends from management, and how concerns raised there get addressed.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.