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Heritage At Turner Park Health & Rehab

820 SMALL STREET, Grand Prairie, TX, 75050

Type
Nursing home
State-licensedCMS certified · CCN 455733

Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.

Full report →

CMS Star Ratings

Overall3/5
Health inspections4/5
Staffing1/5
Quality measures4/5

Facility & Staffing

Ownership
For profit - Limited Liability company · Chain: Creative Solutions In Healthcare
Certified beds
146 · avg 86 residents/day
Total nursing staff turnover
51.4%near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
RN turnover
71.4%higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
Administrators who left
2 departednear the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare

Enforcement & Citations

Fines (past 3 years)
2 fines · $17,493 total
Payment denials
1 denial

State licensing & capacity

License number
147848
Service type
Medicare/medicaid
Licensed capacity
146 beds
Bed type breakdown
42 Medicare-only · 104 Medicaid/Medicare
Current license effective
April 1, 2023
Current license expires
April 1, 2026
Initial license date
April 2, 1985

Texas HHSC licensing registry · as of April 16, 2026

Ownership & operations

Licensee
Stephens Memorial Hospital District (HOSPITAL DISTRICT/AUTHORITY)
Operator / manager
Grand Prairie I Enterprises, Llc
Administrator
Clara Bortey

Texas HHSC licensing registry · as of April 16, 2026

Federal ownership record

Non-profitOther

Chain affiliation

Part of the Creative Solutions in Healthcare chain — 149 facilities. Chain-wide average overall rating 2.7 / 5.

Disclosed owners (16 on record)

  • Clara Bortey

    Adp of The Snf · since 2025

  • Grand Prairie i Enterprises, L.l.c.

    Adp of The Snf · since 2025

  • Norberto jc Montani

    Adp of The Snf · since 2025

  • Bruce Curry

    Managing Control - Governing Body · since 2025

  • Gena Speer

    Corporate Officer · since 2025

  • Gregg Goodall

    Managing Control - Governing Body · since 2025

+ 10 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.

Federal inspection record

16 health citations on file1 immediate-jeopardy finding14 from complaints2 federal fines totalling $17K1 payment denial

Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.

Recent health-deficiency citations (most recent 8 of 16)

  • D0880·Jul 31, 2025

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • E0697·Jan 19, 2025Complaint

    Quality of Life and Care Deficiencies

    Provide safe, appropriate pain management for a resident who requires such services.

  • D0880·Jan 8, 2025Complaint

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • E0842·Jan 8, 2025Complaint

    Resident Assessment and Care Planning Deficiencies

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • E0686·Jan 8, 2025Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • D0558·Jan 8, 2025Complaint

    Resident Rights Deficiencies

    Reasonably accommodate the needs and preferences of each resident.

  • J0689·Sep 6, 2024Complaint

    Quality of Life and Care Deficiencies

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • D0584·Sep 6, 2024Complaint

    Resident Rights Deficiencies

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

View the full inspection history on CMS Care Compare →

Federal penalties

By year

  • 20242 fines · $17K · 1 payment denial

Most recent events

  • Jun 6, 2024Payment denial · 60 days · starting Sep 6, 2024
  • Jun 6, 2024Fine · $8,968
  • Apr 10, 2024Fine · $8,525

Largest single fine on record: $8,968.

Fire-safety citations

40 Life-Safety-Code citations on file. Most recent: Jul 31, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.

About this community

Heritage At Turner Park Health & Rehab is a 146-bed Medicare/Medicaid nursing home in Grand Prairie, Dallas County, managed by Grand Prairie I Enterprises under a hospital district license. CMS rates it 3 stars overall, with a 1-star staffing rating — the lowest tier, shared by about 38% of Texas nursing homes. Two administrators have left in the past year. The facility is operating at roughly 59% of licensed capacity.

Written from CMS Care Compare and state licensing records · last updated April 19, 2026

What the data says

CMS rates staffing here at 1 star. Residents receive about 183 minutes of nursing care per day — roughly 58 minutes less than at a 4-star-staffing facility in Texas. Of that, only 12 minutes comes from a registered nurse, compared to 37 minutes at a 4-star-staffing facility in Texas. About 38% of Texas nursing homes share this 1-star staffing rating.

Roughly 7 in 10 registered nurses left in the past year — a high turnover rate by Texas standards. A long-stay resident will likely cycle through several primary RN caregivers over the course of a year.

Two administrators have left in the past year. Leadership transitions at that pace typically ripple into day-to-day operations — staffing decisions, care coordination, and staff morale are all affected.

The facility has received 2 CMS fines totaling $17,493 over the measured period. The state median for facilities that have any fines is $20,699, and about 30% of Texas nursing homes have none.

The facility is operating at roughly 59% of its 146 licensed beds — about 86 residents on an average day. Low occupancy paired with high administrator and RN turnover points to a facility in an unsettled period.

Written from CMS Care Compare and state licensing records · last updated April 19, 2026

Questions to ask when you tour

  1. Current director of nursing tenure

    With two administrators leaving in the past year, ask how long the current director of nursing has been in place and who holds day-to-day authority over care decisions.

  2. RN coverage on nights and weekends

    Residents here receive about 12 minutes of registered nurse time per day on average — ask specifically how many RN hours are scheduled on overnight and weekend shifts.

  3. Staff continuity for your family member

    Given that roughly 7 in 10 RNs left last year, ask whether a consistent nursing assistant or charge nurse would be assigned to your family member's hall.

  4. Reason for low bed occupancy

    The facility averages about 86 residents in 146 licensed beds; ask management directly what has driven occupancy down and what the current admission trend looks like.

  5. New administrator's background and plans

    With recent leadership turnover, ask the current administrator how long they have been in the role and what operational changes they have made or are planning.

  6. Resident and family input channels

    CMS shows no resident or family council on record here — ask whether either council exists and how residents and families currently raise concerns with management.

Where this information comes from

  • License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
  • Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
  • Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.

Read our methodology for how this information is collected and verified.