Golden Palms Rehabilitation And Retirement

State licensing & capacity

License number

307454

Service type

Type A

Licensed capacity

51 beds

Current license effective

June 1, 2025

Current license expires

June 1, 2028

Texas HHSC licensing registry · as of April 16, 2026

Ownership & operations

Licensee

Santiago Healthcare Llc (Limited Liability Company (LLC))

Administrator

Norma Colwell

Texas HHSC licensing registry · as of April 16, 2026

About this community

Golden Palms Rehabilitation And Retirement is a Type A assisted-living facility in Harlingen (Cameron County), licensed for 51 residents and operated by Santiago Healthcare LLC under administrator Norma Colwell. It does not offer memory-care services. The active license runs through June 2028, renewed as of June 2025.

Written from state licensing records · last updated April 19, 2026

Questions to ask when you tour

1. 1

   Scope of Type A services

   Texas Type A licensing covers residents who can evacuate independently — ask which specific personal-care services are included and whether that matches your parent's current needs.

2. 2

   What happens if care needs increase

   Type A facilities cannot serve residents who require more hands-on overnight care — ask what the transfer process looks like if your parent's needs change.

3. 3

   Staffing levels and overnight coverage

   With 51 licensed beds, ask how many staff are on duty during daytime hours and overnight, and what the typical staff-to-resident ratio looks like.

4. 4

   Santiago Healthcare's other locations

   Ask how many facilities Santiago Healthcare LLC operates and whether leadership oversight is local or managed from a distance.

5. 5

   Availability and waitlist status

   Ask how many of the 51 beds are currently occupied and whether there is a waitlist for any specific room or care arrangement.