Windsor Atrium
1814 ATRIUM PLACE DR, Harlingen, TX, 78550
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Wellsential Health
- Certified beds
- 120 · avg 96 residents/day
- Total nursing staff turnover
- 50% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 28.6% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 4 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $37,457 total
State licensing & capacity
- License number
- 147600
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 120 Medicaid/Medicare
- Current license effective
- April 1, 2023
- Current license expires
- April 1, 2026
- Initial license date
- September 25, 1975
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Starr County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Regency Ihs Of Windsor Atrium Llc
- Administrator
- Michael Campos
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Wellsential Health chain — 67 facilities. Chain-wide average overall rating 2.8 / 5.
Disclosed owners (27 on record)
- Regency Ihs of Windsor Atrium Llc
Adp of The Snf · since 2025
- Regency Integrated Health Services Llc
Adp of The Snf · since 2025
- Starr County Hospital District
Adp of The Snf · since 2025
- Crisoforo Castillo
Adp of The Snf · since 2025
- Delma Lucio
Adp of The Snf · since 2025
- Elliot j Mandelbaum
Managing Control - Governing Body · since 2025
+ 21 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 36)
- E0842·Dec 9, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0761·Dec 9, 2025Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0656·Dec 9, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0925·Aug 29, 2025
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- D0880·Aug 29, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Aug 29, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0812·Aug 29, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0761·Aug 29, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal penalties
By year
- 20251 fine · $13K
- 20241 fine · $15K
- 20231 fine · $9,750
Most recent events
- Aug 29, 2025Fine · $13K
- Jun 27, 2024Fine · $15K
- Mar 17, 2023Fine · $9,750
Largest single fine on record: $15K.
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: Jun 27, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Windsor Atrium is a 120-bed nursing home in Harlingen, Cameron County, with all beds covered under Medicare and Medicaid. CMS rates it 3 stars overall, with a 2-star health inspection rating and 2-star staffing rating — offset by a 5-star quality measures rating. Four administrators have turned over in the past year. The facility is managed by Regency IHS of Windsor Atrium LLC under licensee Starr County Hospital District.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates Windsor Atrium 2 stars on staffing. Each resident receives about 231 minutes of nursing care per day — roughly 10 minutes less than at a 4-star-staffing facility in Texas, putting it in the bottom third of Texas nursing homes on this measure. Residents here need more hands-on care than at a typical facility — sicker, or less mobile on average — so those 231 minutes stretch thinner than the raw number suggests.
RN turnover runs low: roughly 3 in 10 registered nurses left in the past year, below Texas's 25th-percentile cutoff — better than about three-quarters of nursing homes in the state on this metric.
Four administrators have left in the past year. That level of leadership turnover is unusual and affects day-to-day operations — staffing decisions, care-plan oversight, and staff morale are all shaped by who is running the building.
Three CMS fines totaling $37,457 have been assessed — above the Texas state median of $20,699 per fined facility, and roughly 30% of Texas facilities have no fines at all during the same period.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Administrator turnover since 2024
Four administrators left in the past year — ask who the current administrator is, how long they have been in the role, and whether another transition is expected.
What the three fines were for
CMS issued three fines totaling $37,457 — ask what deficiencies triggered each fine and what corrective steps were taken.
How staffing covers heavier-care residents
Residents here require more hands-on care than at a typical facility on average — ask how many nursing staff are on each shift and how assignments are managed when residents need more intensive help.
Current administrator's tenure and plan
With four leadership changes in one year, ask how long the current administrator has been in place and what their near-term plan is for the facility.
Resident Council meeting frequency
The facility has an active Resident Council — ask how often it meets, how concerns are documented, and what changes have resulted from recent meetings.
Waitlist and bed availability
The facility is operating at about 96 of 120 licensed beds — ask whether specific bed types have a waitlist and what the typical admission timeline looks like.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.