Houston Heights Nursing And Rehabilitation Center
6920 W T.C. JESTER BOULEVARD, Houston, TX, 77091
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Wellsential Health
- Certified beds
- 120 · avg 101 residents/day
- Total nursing staff turnover
- 46.1% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $109,995 total
- Payment denials
- 1 denial
- Infection control citations
- 2
State licensing & capacity
- License number
- 144819
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 120 Medicaid/Medicare
- Current license effective
- February 28, 2025
- Current license expires
- February 28, 2028
- Initial license date
- May 3, 2013
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Oakbend Medical Center (COUNTY)
- Operator / manager
- Wellsential Of Houston Heights Llc
- Administrator
- Ashley Herridge
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Wellsential Health chain — 67 facilities. Chain-wide average overall rating 2.8 / 5.
Parent entity
Jack And Nancy Dwyer Workforce Development Center Inc
Disclosed owners (26 on record)
- Oakbend Medical Center
Adp of The Snf · since 2025
- Regency Integrated Health Services Llc
Adp of The Snf · since 2025
- Wellsential of Houston Heights Llc
Adp of The Snf · since 2025
- Elizabeth Monique Carter
Operational/managerial Control · since 2025
- Charles Bersola
Adp of The Snf · since 2025
- Dominique Fransaw
Adp of The Snf · since 2025
+ 20 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 23)
- J0689·Jun 27, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E0759·Jun 27, 2025
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0677·Jun 27, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0635·Jun 17, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- G0689·May 22, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- H0600·May 22, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0684·Jun 14, 2024Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0609·Jun 14, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal penalties
By year
- 20252 fines · $82K
- 20242 fines · $28K · 1 payment denial
Most recent events
- Jun 27, 2025Fine · $13K
- May 22, 2025Fine · $69K
- Jan 22, 2024Payment denial · 70 days · starting Feb 20, 2024
- Jan 22, 2024Fine · $14K
- Jan 22, 2024Fine · $14K
Largest single fine on record: $69K.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Jun 27, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Houston Heights Nursing And Rehabilitation Center is a 120-bed Medicare/Medicaid nursing home in Houston's Harris County, managed by Wellsential Of Houston Heights LLC under county licensee Oakbend Medical Center. CMS rates it 2 stars overall, with a 2-star staffing rating and a 2-star health inspection rating. CMS has substantiated findings of resident abuse or neglect here within the past 36 months. Four fines totaling $109,995 have been assessed. Quality-of-care outcome measures rate 4 stars.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 2 stars — placing this facility among the bottom 32% of Texas nursing homes on staffing. Each resident receives about 181 minutes of nursing care per day, roughly 60 minutes less than at a 4-star-staffing facility in Texas. Residents here need more hands-on care than at a typical facility — sicker, or less mobile on average — so the same staffing hours stretch thinner than the raw minutes suggest.
RN turnover runs low: roughly 3 in 10 registered nurses left in the past year, below the state's 25th-percentile cutoff — better than about three-quarters of nursing homes in Texas on this measure. Total nursing staff turnover is not a flagged signal here.
One administrator has turned over in the past year — an elevated level that can affect day-to-day coordination and continuity for residents and families.
CMS has substantiated findings of resident abuse or neglect at this facility within the past 36 months. Four CMS fines totaling $109,995 have been assessed — more than five times the Texas median fine total of $20,699, and about 70% of Texas facilities have received lower total fines or none at all.
Quality-of-care outcome measures — tracking things like falls, pressure injuries, and hospitalization rates — rate 4 stars, both for long-stay and short-stay residents.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Substantiated abuse findings explained
CMS records substantiated abuse or neglect findings here within the past 36 months — ask what happened, what changed in response, and how the facility monitors for recurrence.
Four fines totaling $109,995
Ask what each of the four CMS fines cited, what corrective steps were taken, and whether any deficiencies remain open or under a plan of correction.
Staffing levels on nights and weekends
Reported weekend nursing hours average 2.73 hours per resident per day — below the already-low weekday figure — so ask how many nurses and aides are on the floor during overnight and weekend shifts.
Recent administrator change
One administrator left in the past year; ask who is currently in that role, how long they have been on-site, and who oversees care continuity during leadership transitions.
Wellsential management responsibilities
The facility is licensed to Oakbend Medical Center but managed by Wellsential Of Houston Heights LLC — ask which entity sets staffing budgets, hiring decisions, and care policies day to day.
How 4-star outcomes are sustained
Quality-of-care outcomes rate 4 stars despite 2-star staffing — ask specifically how care plans are reviewed and who is accountable when a resident's condition changes.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.