Park Manor Of Westchase
11910 RICHMOND AVE, Houston, TX, 77082
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Individual · Chain: Hmg Healthcare
- Certified beds
- 125 · avg 109 residents/day
- Total nursing staff turnover
- 51.5% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 62.5% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $109,932 total
State licensing & capacity
- License number
- 147582
- Service type
- Medicare/medicaid
- Licensed capacity
- 125 beds
- Bed type breakdown
- 17 Medicare-only · 108 Medicaid/Medicare
- Current license effective
- March 31, 2026
- Current license expires
- March 31, 2029
- Initial license date
- August 9, 2005
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Winniestowell Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Hmg Services Llc
- Administrator
- Carrie Hill
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Hmg Healthcare chain — 33 facilities across 2 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (27 on record)
- Forvis Mazars Llp
Adp of The Snf · since 2025
- Healthmark Group Ltd
Adp of The Snf · since 2025
- hm Group Llc
Adp of The Snf · since 2025
- Hmg Healthcare Llc
Adp of The Snf · since 2025
- Hmg Park Manor of Westchase, L.l.c.
Adp of The Snf · since 2025
- Carrie Hill
Operational/managerial Control · since 2024
+ 21 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 28)
- D0655·Jun 11, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- E0640·Feb 22, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- E0880·Feb 22, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0761·Feb 22, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0695·Feb 22, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0693·Feb 22, 2025
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0690·Feb 22, 2025
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- J0689·Feb 22, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal penalties
By year
- 20251 fine · $16K
- 20231 fine · $94K
Most recent events
- Feb 22, 2025Fine · $16K
- Aug 24, 2023Fine · $94K
Largest single fine on record: $94K.
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: Dec 22, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Park Manor of Westchase is a 125-bed nursing home in Houston's Harris County, licensed for Medicare and Medicaid. CMS rates it 1 star overall, with 1-star ratings for both health inspections and staffing. Two federal fines totaling $109,932 have been issued — more than five times the Texas median fine amount. Quality-of-care measures rate 4 stars, and the facility has a Resident Council.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier. Each resident receives about 194 minutes of nursing care per day, roughly 47 minutes less than what a 4-star-staffing facility in Texas provides. Residents here need more hands-on care than at a typical facility — more dependent or medically complex on average — so the same staffing hours stretch thinner than the raw minutes suggest. About 37.8% of Texas nursing homes share this 1-star staffing rating.
Two CMS fines have been issued totaling $109,932. The Texas median fine amount across fined facilities is $20,699, and about 30% of Texas nursing homes have received no fines at all.
One administrator has left in the past year. That level of turnover sits above the baseline for Texas nursing homes.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Reported weekend nursing hours average 2.97 per resident per day — below the already-low weekday figure; ask how many nurses and aides are on duty overnight and on weekends.
Recent fine history and corrective steps
Two federal fines totaling $109,932 have been issued; ask what deficiencies triggered them and what specific changes were made in response.
1-star health inspection results
The health inspection rating is 1 star; ask to review the most recent inspection report and walk through the deficiencies cited.
Administrator continuity and leadership
One administrator departure is recorded in the past year; ask how long the current administrator Carrie Hill has been in the role and who oversees day-to-day operations under management company HMG Services.
Resident Council access and activity
A Resident Council meets here but there is no Family Council; ask how often the council meets and how family members can raise concerns formally.
Current bed availability
The facility is running about 109 residents against 125 licensed beds; ask whether the beds available match the level of care your family member needs.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.