Ashford Hall
2021 SHOAF DR, Irving, TX, 75061
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation
- Certified beds
- 206 · avg 118 residents/day
- Total nursing staff turnover
- 83.6% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 76% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $285,320 total
State licensing & capacity
- License number
- 307462
- Service type
- Medicare/medicaid
- Licensed capacity
- 206 beds
- Bed type breakdown
- 54 Medicare-only · 152 Medicaid/Medicare
- Current license effective
- September 1, 2025
- Current license expires
- September 1, 2028
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Ashford Hall, Inc (FOR-PROFIT CORPORATION)
- Operator / manager
- Ashford Hall, Inc
- Administrator
- Brenda Guevara
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Disclosed owners (17 on record)
- Lion Health Centers, Inc.
Adp of The Snf · since 2025
- Rozina Moffitt
Adp of The Snf · since 2025
- Nutritious Lifestyles, Inc.
Adp of The Snf · since 2020
- Darren Lee
5% or Greater Indirect Ownership Interest · since 2019
- Michael Edward Lee
5% or Greater Indirect Ownership Interest · since 2019
- Nathan Lee
Corporate Officer · since 2019
+ 11 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 28)
- E0600·Dec 17, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0842·Jan 24, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0755·Jan 24, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0726·Jan 24, 2025
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D0693·Jan 24, 2025
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0691·Jan 24, 2025
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
- D0582·Jan 24, 2025
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D0761·Jan 13, 2025Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal penalties
By year
- 20243 fines · $285K
Most recent events
- Sep 24, 2024Fine · $6,144
- Aug 10, 2024Fine · $22K
- Mar 22, 2024Fine · $257K
Largest single fine on record: $257K.
Fire-safety citations
29 Life-Safety-Code citations on file. Most recent: Jan 24, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Ashford Hall is a 206-bed nursing home in Irving, Dallas County, licensed since 1971 and currently accepting Medicare and Medicaid. CMS rates it 1 star overall, 1 star on health inspections, and 1 star on quality measures. CMS has substantiated findings of resident abuse or neglect here within the past 36 months. Three fines total $285,320 — more than 13 times the Texas median. The facility is running at 57% occupancy, with 117 residents in beds licensed for 206.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 3 stars. Each resident receives about 234 minutes of nursing care per day — roughly 7 minutes less than at a 4-star-staffing facility in Texas, a narrow gap on its face. Staff hours per resident exceed what a typical resident mix would require, meaning residents here tend to be less sick or more mobile than average, so those 234 minutes stretch further than the same number would at a facility with heavier care needs.
Roughly 8 in 10 nursing staff left in the past year — a very high turnover rate. For context, Texas nursing homes at the 75th percentile of turnover reach 60%; this facility's 83.6% sits well above that ceiling. A long-stay resident will likely go through two or three primary caregivers in a single year. RN turnover runs at the same pace — 8 in 10 registered nurses also left — a separately elevated figure.
CMS has substantiated findings of resident abuse or neglect at this facility within the past 36 months. That finding drives the abuse icon on CMS Care Compare and is distinct from inspection citations; it reflects a formal determination.
Three CMS fines total $285,320. The Texas median fine across all fined facilities is $20,699; this facility's total is more than 13 times that figure. Roughly 30% of Texas nursing homes have received no fines at all.
The facility is running at 57% occupancy — 117 residents in 206 licensed beds. That level of vacancy, paired with the safety flags and fine history above, is an unusual combination for a facility of this size and tenure.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Substantiated abuse findings
CMS has recorded substantiated abuse or neglect findings here within the past 36 months — ask what incidents occurred, what changes followed, and how complaints are handled today.
Eight in ten staff left last year
Total nursing staff turnover is 83.6% — ask how many nurses and aides are currently on staff, how long they have been here, and how open positions are filled.
Three fines totaling $285,320
Ask what specific deficiencies triggered the three CMS fines and what corrective actions the facility took after each one.
Why so many empty beds
The facility holds 117 residents in space licensed for 206 — ask whether admissions have been restricted by regulators or by the facility's own choice.
Resident Council participation
A Resident Council meets here but no Family Council — ask how often it convenes, who attends, and how concerns raised there reach management.
Quality measure rating at 1 star
CMS rates quality measures 1 star; ask which specific measures — such as pressure injuries, falls, or medication errors — are driving that rating and what the facility is doing about them.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.