The Villages On Macarthur
3443 N. MACARTHUR BOULEVARD, Irving, TX, 75062
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Stonegate Senior Living
- Certified beds
- 124 · avg 113 residents/day
- Total nursing staff turnover
- 40.9% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 33.3% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $25,259 total
State licensing & capacity
- License number
- 144352
- Service type
- Medicare/medicaid
- Licensed capacity
- 124 beds
- Bed type breakdown
- 7 Medicare-only · 117 Medicaid/Medicare
- Current license effective
- February 27, 2025
- Current license expires
- February 27, 2028
- Initial license date
- February 25, 2014
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- South Limestone Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Pf Irving Snf Ops, Llc
- Administrator
- Noel Olvera
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Stonegate Senior Living chain — 24 facilities across 2 states. Chain-wide average overall rating 2.4 / 5.
Disclosed owners (15 on record)
- pf Irving Snf Ops, Llc
Adp of The Snf · since 2025
- Stonegate Senior Living, lp
Adp of The Snf · since 2025
- Noel Olvera
Operational/managerial Control · since 2025
- Martus Financial Services, Inc.
Adp of The Snf · since 2023
- Chibuike Uzoma Okoro
Adp of The Snf · since 2023
- Lifetime Wellness, Ltd.
Adp of The Snf · since 2021
+ 9 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 36)
- E0919·Jan 2, 2026Complaint
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0656·Jul 3, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F0919·Jul 3, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0880·Jul 3, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0804·Jul 3, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D0761·Jul 3, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E0757·Jul 3, 2025
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D0755·Jul 3, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal penalties
By year
- 20252 fines · $25K
Most recent events
- Jul 3, 2025Fine · $11K
- Feb 21, 2025Fine · $14K
Largest single fine on record: $14K.
Fire-safety citations
12 Life-Safety-Code citations on file. Most recent: Jul 3, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
The Villages on MacArthur is a 124-bed nursing home in Irving, Dallas County, accepting Medicare and Medicaid. CMS rates it 3 stars overall, with a 2-star health inspection rating and a substantiated abuse or neglect finding in the past 36 months. Quality-of-care outcome measures reach 5 stars for long-stay residents. The facility is managed by Pf Irving Snf Ops, LLC under a license renewed through February 2028.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS has substantiated findings of resident abuse or neglect here within the past 36 months. That flag appears on the facility's CMS record and is distinct from an unproven complaint — it reflects a confirmed finding.
CMS rates staffing 3 stars. Each resident receives about 201 minutes of nursing care per day — roughly 40 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — sicker, or less mobile on average — so those 201 minutes stretch thinner than the number alone suggests.
Roughly 4 in 10 nursing staff left in the past year. That rate sits below the Texas 25th-percentile cutoff, meaning turnover is better than about three-quarters of nursing homes in the state. RN turnover runs at a similarly low tier — about 3 in 10 registered nurses left in the same period.
One administrator has turned over in the past year. That's one more than the baseline for a stable facility, signaling some leadership transition at the operational level.
Two CMS fines totaling $25,259 have been issued — above the Texas median of $20,699, and about 30% of facilities in the state have no fines at all.
The facility has a Resident Council but no Family Council. A Family Council gives relatives a structured channel to raise concerns collectively; its absence means that channel doesn't currently exist here.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Nature of the abuse finding
CMS lists a substantiated abuse or neglect finding from the past 36 months — ask what occurred, how it was resolved, and what policies changed afterward.
Staffing coverage on nights and weekends
Reported weekend nursing hours run below the weekday average — ask how many nurses and aides are scheduled on Saturday and Sunday nights specifically.
Administrator transition details
One administrator left in the past year — ask how long the current administrator has been in the role and whether department-head positions are also fully staffed.
What the two fines covered
Two CMS fines totaling $25,259 were issued — ask which deficiencies triggered them and what corrective steps the facility took.
Starting a Family Council
The facility has no Family Council — ask whether management would support families who want to organize one, and who the current Resident Council contact is.
Waitlist and bed availability
The facility is operating at about 113 of 124 licensed beds — ask current availability and typical wait time for a Medicare or Medicaid bed.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.