Las Alturas Nursing & Transitional Care
4301 NORTH BARTLETT AVENUE, Laredo, TX, 78041
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Touchstone Communities
- Certified beds
- 138 · avg 129 residents/day
- Total nursing staff turnover
- 49.6% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 46.2% — near the Texas averageTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 307319
- Service type
- Medicare/medicaid
- Licensed capacity
- 138 beds
- Bed type breakdown
- 5 Medicare-only · 133 Medicaid/Medicare
- Current license effective
- March 1, 2023
- Current license expires
- March 1, 2026
- Initial license date
- June 3, 2019
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Val Verde County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Laredo Operator 2, Ltd
- Administrator
- Ubaldo Santana
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Touchstone Communities chain — 28 facilities. Chain-wide average overall rating 2.8 / 5.
Disclosed owners (23 on record)
- Gloria Alonzo
Operational/managerial Control · since 2025
- Laredo Operator 2 Ltd.
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Vivum Capital, Llc
5% or Greater Mortgage Interest · since 2025
- Jorge Jurado
Corporate Officer · since 2024
- Aegis Therapies, Inc.
Adp of The Snf · since 2022
+ 17 additional owners on the federal record.
Recent change of ownership
March 2022 (4 years ago) · acquired from Las Alturas Nursing And Transitional Care
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 11)
- D0609·Dec 30, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0755·Nov 21, 2024Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0812·Nov 21, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0761·Nov 21, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0711·Nov 21, 2024
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- E0689·Nov 21, 2024
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0880·Oct 31, 2024Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0842·Oct 31, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Las Alturas Nursing & Transitional Care is a 138-bed Medicare/Medicaid nursing home in Laredo (Webb County), operated by Touchstone Communities under a hospital district license. CMS rates it 4 stars overall, with 5-star quality-measure scores for both long-stay and short-stay residents. The one area pulling against that picture is a 1-star staffing rating. The license is active through March 2026.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the lowest tier, shared by about 38% of Texas nursing homes. Each resident receives roughly 189 minutes of nursing care per day, about 52 minutes less than at a 4-star-staffing facility in Texas. Of those 189 minutes, only 21 come from a registered nurse; 4-star-staffing facilities in Texas average 37 RN minutes per resident per day. Residents here also tend to need more hands-on care than at a typical facility — more dependent or medically complex on average — so those staffing hours stretch thinner than the raw numbers already suggest.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Weekend nursing hours average 2.74 minutes per resident per hour — below the weekday figure; ask how many nurses and aides are on duty overnight and on weekends.
How RN coverage is scheduled
Registered nurses account for only 21 minutes of care per resident per day here; ask whether an RN is on-site around the clock or available only by call.
Staffing plan for higher-needs residents
Residents here tend to need more hands-on help than average; ask how the facility adjusts staffing when a resident's condition changes significantly.
Family Council availability
The facility has a Resident Council but no Family Council; ask how families are formally notified of care changes or can raise concerns collectively.
Management company's role day to day
The licensed owner is Val Verde County Hospital District, but daily operations are managed by Laredo Operator 2, Ltd; ask which entity sets staffing budgets and responds to complaints.
Current bed availability and wait times
128 of 138 beds are occupied — about 93% full; ask whether there is a waitlist and how long it typically runs.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.