Vista Ridge Nursing And Rehabilitation Center
700 E. VISTA RIDGE MALL DR., Lewisville, TX, 75067
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Priority Management
- Certified beds
- 132 · avg 87 residents/day
- Total nursing staff turnover
- 66.7% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 60% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $10,348 total
State licensing & capacity
- License number
- 311891
- Service type
- Medicare/medicaid
- Licensed capacity
- 132 beds
- Bed type breakdown
- 48 Medicare-only · 84 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- October 5, 2004
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Pmg Opcolewisville, Llc (Limited Liability Company (LLC))
- Operator / manager
- Touchstone Strategies Harker Heights, Llc
- Administrator
- Kathryn Chao
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Priority Management chain — 38 facilities across 2 states. Chain-wide average overall rating 2.7 / 5.
Disclosed owners (20 on record)
- Bauder Family Investments, Llc
5% or Greater Direct Ownership Interest · 33% · since 2024
- Bobbie Miller
Corporate Officer · since 2024
- Boulware st James Llc
5% or Greater Direct Ownership Interest · 33% · since 2024
- Bridgepointe Finanical Services, Llc
Adp of The Snf · since 2024
- Douglas b Boulware
5% or Greater Indirect Ownership Interest · 8% · since 2024
- Genevy Rodriguez
Operational/managerial Control · since 2024
+ 14 additional owners on the federal record.
Recent change of ownership
April 2024 (2 years ago) · acquired from Vista Ridge Nursing & Rehabilitation Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 20)
- E0919·Nov 26, 2025Complaint
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0604·Nov 26, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D0695·Nov 26, 2025Complaint
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- K0689·Apr 2, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E0695·May 22, 2024Complaint
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0761·Apr 16, 2024Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E0657·Apr 16, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D0584·Apr 16, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal penalties
By year
- 20251 fine · $10K
Most recent events
- Apr 2, 2025Fine · $10K
Fire-safety citations
7 Life-Safety-Code citations on file. Most recent: Oct 26, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Vista Ridge Nursing And Rehabilitation Center is a 132-bed Medicare/Medicaid nursing home in Lewisville, Denton County, operating at about 66% of licensed capacity. CMS rates it 3 stars overall, with a 2-star health inspection rating and 2-star staffing rating — offset by a 5-star quality-measures rating. Nursing staff turnover runs at 66.7%, above the Texas 75th percentile. Managed by Touchstone Strategies, the facility is part of the Priority Management chain.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates this facility 2 stars on staffing — a tier shared by about 32% of Texas nursing homes. Each resident receives roughly 201 minutes of nursing care per day, about 40 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — they tend to be sicker or less mobile on average — so those 201 minutes stretch thinner than the raw number suggests.
About 7 in 10 nursing staff left in the past year. Texas nursing homes at the 75th percentile of turnover sit at 60% — this facility's 66.7% rate exceeds that mark. A long-stay resident will likely go through two or three primary caregivers over the course of a year.
CMS recorded one fine totaling $10,348. About 30% of Texas nursing homes received zero fines in this period; the state median for facilities that were fined is $20,699, placing this fine below the midpoint.
The facility is operating at roughly 66% of its 132 licensed beds, with about 87 residents on an average day. That figure sits well below typical occupancy for the region.
CMS rates quality measures at 5 stars — the top tier — for long-stay residents, and 4 stars for short-stay residents. The health inspection rating stands at 2 stars.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Weekend nursing hours average 2.94 per resident per day — below the already-low weekday figure; ask how many nurses and aides are on the floor during those shifts.
Why turnover is this high
Nearly 7 in 10 nursing staff left in the past year, exceeding Texas's 75th percentile; ask what specifically has driven departures and what the facility is doing differently now.
Current bed availability and waitlist
The facility is running at about 66% occupancy with roughly 45 beds unused on a typical day; ask whether specific wings or care levels are driving that vacancy.
Health inspection findings
The health inspection rating is 2 stars; ask to see the most recent inspection report and which deficiencies were cited.
How quality outcomes are maintained
Quality measures rate 5 stars despite 2-star staffing — ask how care plans are monitored and who reviews them when caregivers change frequently.
Family council availability
The facility has a Resident Council but no Family Council; ask how family members formally raise concerns about a loved one's care.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.