Pinecrest Retirement Community
1302 TOM TEMPLE DRIVE, Lufkin, TX, 75904
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Methodist Retirement Communities
- Certified beds
- 51 · avg 44 residents/day
- Total nursing staff turnover
- 51% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 16.7% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 146614
- Service type
- Medicare/medicaid
- Licensed capacity
- 51 beds
- Bed type breakdown
- 45 Medicare-only · 6 Medicaid/Medicare
- Current license effective
- January 26, 2026
- Current license expires
- January 26, 2029
- Initial license date
- April 19, 2016
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Mrc Pinecrest (Nonprofit Organization)
- Operator / manager
- Methodist Retirement Communities
- Administrator
- Hannah Pierce
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Methodist Retirement Communities chain — 6 facilities. Chain-wide average overall rating 4.3 / 5.
Parent entity
Methodist Retirement Communities
Disclosed owners (27 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- Hannah Pierce
Adp of The Snf · since 2025
- Matthew Currie
Corporate Officer · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Alicia Besser
Corporate Director · since 2024
+ 21 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 9)
- F0812·Jun 4, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0880·May 1, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0813·May 1, 2024
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
- F0812·May 1, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0802·May 1, 2024
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- D0655·May 1, 2024
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D0641·May 1, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0689·May 1, 2024Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Fire-safety citations
4 Life-Safety-Code citations on file. Most recent: Jun 4, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Pinecrest Retirement Community is a 51-bed nonprofit nursing home in Lufkin, Texas, managed by Methodist Retirement Communities. CMS rates it 5 stars overall, with 5-star scores on both health inspections and staffing. The quality-of-care rating is 2 stars — and just 1 star for long-stay residents — a gap worth examining alongside the strong operational scores. The facility holds an active state license through January 2029.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
Staffing rates 5 stars — roughly the top 2% of Texas nursing homes on staffing. Each resident receives about 276 minutes of nursing care per day, well above the 241-minute threshold for a 4-star-staffing facility in Texas. Staff hours per resident exceed what a typical resident mix would require, meaning the raw minutes likely overstate how stretched staff actually are — residents here need less hands-on care than average, so available hours go further.
RN turnover is exceptionally low: roughly 2 in 10 registered nurses left in the past year, below the state's 25th-percentile cutoff — better than about three-quarters of nursing homes in Texas. That kind of stability means long-stay residents are less likely to cycle through unfamiliar faces in their primary nursing care.
The quality-of-care rating sits at 2 stars overall — and 1 star specifically for long-stay residents — against a backdrop of 5-star staffing and inspection scores. The long-stay quality measures track outcomes like pressure injuries, falls, and hospitalizations over time; a 1-star rating there means this facility scores below most Texas peers on those indicators.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Long-stay quality measures explained
CMS rates long-stay quality outcomes at 1 star — ask which specific measures drove that score and what changes have been made.
Staffing levels on weekends
Reported weekend nursing hours average about 249 minutes per resident — lower than the weekday figure; ask how staffing is structured on Saturdays and Sundays.
How quality gaps are tracked
With 5-star staffing but 2-star quality ratings, ask how the facility monitors the gap between care hours provided and the outcomes residents actually experience.
Resident Council structure and reach
The facility has a Resident Council but no Family Council — ask how family members raise concerns and how often feedback from the council leads to visible changes.
Bed availability and waitlist
With 44 of 51 beds occupied on an average day, ask whether the specific bed type you need — Medicare or Medicaid — is currently available or has a waitlist.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.