Village Healthcare And Rehabilitation
615 NORTH WARE ROAD, Mcallen, TX, 78501
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: The Ensign Group
- Certified beds
- 114 · avg 93 residents/day
- Total nursing staff turnover
- 40.3% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 30% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $28,970 total
State licensing & capacity
- License number
- 307741
- Service type
- Medicare/medicaid
- Licensed capacity
- 114 beds
- Bed type breakdown
- 18 Medicare-only · 96 Medicaid/Medicare
- Current license effective
- May 1, 2023
- Current license expires
- May 1, 2026
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Fannin County Hospital Authority (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Mcallen Community Healthcare Inc
- Administrator
- Aaron Lemuel De La Torre
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the The Ensign Group chain — 329 facilities across 17 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (12 on record)
- Mcallen Community Healthcare, Inc.
Adp of The Snf · since 2025
- Alexandra Yzaguirre
Operational/managerial Control · since 2020
- Ann Arbor Health Holdings Llc
Adp of The Snf · since 2020
- Clark r Sanderson
Corporate Officer · since 2020
- Fannin County Hospital Authority
5% or Greater Direct Ownership Interest · 100% · since 2020
- Soon Burnam
Corporate Officer · since 2020
+ 6 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 16)
- E0628·Nov 5, 2025Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E0627·Nov 5, 2025Complaint
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- J0689·Jun 5, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0644·Apr 10, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D0880·Apr 10, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0761·Apr 10, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0758·Apr 10, 2025
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- J0689·Apr 10, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal penalties
By year
- 20252 fines · $29K
Most recent events
- Jun 5, 2025Fine · $15K
- Apr 10, 2025Fine · $14K
Largest single fine on record: $15K.
Fire-safety citations
8 Life-Safety-Code citations on file. Most recent: Apr 10, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Village Healthcare And Rehabilitation is a 114-bed nursing home in McAllen (Hidalgo County), operated by McAllen Community Healthcare Inc under a Fannin County Hospital Authority license. CMS rates it 2 stars overall, with a 2-star health inspection rating and a substantiated abuse finding on record. Quality measure scores reach 4 stars. Staffing also rates 2 stars. The facility is part of The Ensign Group.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS has substantiated findings of resident abuse or neglect here within the past 36 months. That designation appears on CMS Care Compare and reflects an investigated, confirmed incident — not an allegation alone.
Two CMS fines total $28,970. The state median fine total among Texas nursing homes that have any fines at all is about $20,700, so this figure sits above the midpoint. Roughly 30% of Texas nursing homes had no fines in the same period.
CMS rates staffing 2 stars here. Each resident receives about 210 minutes of nursing care per day — roughly 31 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — on average sicker or less mobile — so the same staffing hours stretch thinner than the raw minutes suggest.
About 4 in 10 nursing staff left in the past year, which is below Texas's 25th-percentile cutoff — better than roughly three-quarters of nursing homes in the state. RN turnover follows the same pattern, also in the low tier. That stability in staffing tenure sits alongside the 2-star staffing rating, which reflects hours per resident rather than how long staff stay.
Quality measures rate 4 stars, both for long-stay and short-stay residents. That score reflects tracked clinical outcomes — things like pressure wounds, falls, and pain management — rather than staffing levels or inspection findings.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Nature of the abuse finding
CMS has a substantiated abuse or neglect finding on record here — ask what happened, what corrective steps were taken, and how staff are now trained and monitored.
Staffing levels on nights and weekends
Weekend nursing hours drop to about 178 minutes per resident per day here; ask how many nurses and aides are on the floor on a Saturday night.
Care intensity and staffing ratios
Residents here require more hands-on care than average — ask how many residents each aide is assigned to during a typical day shift.
What the two CMS fines covered
Two fines totaling $28,970 have been issued — ask what deficiencies triggered each fine and whether the cited problems have since been corrected.
Resident Council access
A Resident Council meets here but no Family Council exists — ask how family members can raise concerns and who they should contact when a problem arises.
Management company's role day-to-day
The facility is licensed to a hospital authority but managed by McAllen Community Healthcare Inc under The Ensign Group — ask which entity sets staffing budgets and responds to care complaints.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.