Eden Home
631 LAKEVIEW BLVD, New Braunfels, TX, 78130
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 122 · avg 82 residents/day
- Total nursing staff turnover
- 39.6% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 20% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $22,205 total
- Payment denials
- 1 denial
State licensing & capacity
- License number
- 308288
- Service type
- Medicare/medicaid
- Licensed capacity
- 122 beds
- Bed type breakdown
- 40 Medicare-only · 82 Medicaid/Medicare
- Current license effective
- May 1, 2024
- Current license expires
- May 1, 2027
- Initial license date
- September 26, 1975
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Guadalupe County Hospital Board (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Eden Home, Inc
- Administrator
- Suzanne Huber
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Disclosed owners (5 on record)
- Audrey Ramsbacher
W-2 Managing Employee · since 2021
- Eden Home Inc
Operational/managerial Control · 100% · since 2021
- Guadalupe County Hospital Board
5% or Greater Direct Ownership Interest · 100% · since 2021
- Kody Gann
Corporate Officer · since 2021
- Wendy Carpenter
Operational/managerial Control · since 2021
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 16)
- D0580·Dec 12, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- J0689·May 22, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0644·Dec 13, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D0656·Dec 13, 2024
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0641·Dec 13, 2024
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0609·Dec 13, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0578·Dec 13, 2024
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D0638·Nov 15, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Federal penalties
By year
- 20241 fine · $22K · 1 payment denial
Most recent events
- Jun 27, 2024Payment denial · 19 days · starting Aug 1, 2024
- Jun 27, 2024Fine · $22K
Fire-safety citations
8 Life-Safety-Code citations on file. Most recent: Dec 13, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Eden Home is a 122-bed nonprofit nursing home in New Braunfels, Texas, licensed since 1975 and managed by Eden Home, Inc. under the Guadalupe County Hospital Board. CMS rates it 3 stars overall, with 4-star ratings on both staffing and quality measures for long-stay residents. One fine of $22,205 has been issued. At 82 residents on an average day, the facility is operating at roughly 68% of licensed capacity.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 4 stars — placing this facility in roughly the top 9% of Texas nursing homes on staffing. Each resident receives about 264 minutes of nursing care per day, above the 241-minute threshold for a 4-star staffing rating in Texas. The resident mix here requires less hands-on care than at a typical facility, so those staff hours go further than the raw number already suggests.
About 4 in 10 nursing staff left in the past year — below Texas's 25th-percentile cutoff, meaning turnover is better than roughly three-quarters of nursing homes in the state. RN turnover is 2 in 10, an exceptionally low rate by Texas standards. Long-tenured staff tend to know residents individually, which matters for daily care.
One administrator has turned over in the past year. That counts as elevated turnover for this role and can affect continuity in how policies and care plans are carried out.
CMS recorded one fine totaling $22,205. The state median for facilities that receive any fine is about $20,699, so this fine is close to that midpoint.
The facility is running at roughly 68% of its 122 licensed beds — about 82 residents on an average day. That is a lower occupancy rate than most nursing homes in the state carry.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Reason for low occupancy
With only about 82 residents in a 122-bed building, ask what is driving the vacancy — whether it reflects a staffing model choice, recent admissions slowdown, or something else.
Administrator transition timeline
One administrator left in the past year; ask who is currently in the role, how long they have been there, and how care-plan oversight was handled during the transition.
What the $22,205 fine covered
CMS issued one fine of $22,205 — ask which deficiency it stemmed from and what specific changes were made in response.
How the Resident Council operates
The facility has a Resident Council but no Family Council; ask how family members raise concerns and how often the Resident Council meets and reports outcomes.
Staffing on nights and weekends
Reported weekend nursing hours are 3.92 minutes per resident per day — lower than the weekday figure; ask how staffing levels differ between weekdays, evenings, and weekends.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.