Parklane West Healthcare Center
2 TOWERS PARK LANE, San Antonio, TX, 78209
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: The Ensign Group
- Certified beds
- 124 · avg 98 residents/day
- Total nursing staff turnover
- 59.8% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 75% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Infection control citations
- 3
State licensing & capacity
- License number
- 307280
- Service type
- Medicare/medicaid
- Licensed capacity
- 124 beds
- Bed type breakdown
- 27 Medicare-only · 97 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- February 6, 2014
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Dewitt Medical District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Towers Park Healthcare Llc
- Administrator
- Pradeep Yamsani
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the The Ensign Group chain — 329 facilities across 17 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (12 on record)
- Towers Park Healthcare, Inc.
Adp of The Snf · since 2025
- Alma Alexander
Corporate Officer · since 2020
- Devin Brewer
Operational/managerial Control · since 2019
- Dewitt Medical District
5% or Greater Direct Ownership Interest · 100% · since 2019
- Standard Bearer Healthcare Op, lp
Adp of The Snf · since 2019
- The Ensign Group Inc
Adp of The Snf · since 2019
+ 6 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 58)
- D0755·Jan 10, 2026Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0584·Jan 10, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0583·Dec 7, 2025Complaint
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
- E0842·Nov 26, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0761·Nov 26, 2025Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0880·Jul 17, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Jul 17, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0690·Jul 17, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Fire-safety citations
17 Life-Safety-Code citations on file. Most recent: May 16, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Parklane West Healthcare Center is a 124-bed nursing home in San Antonio (Bexar County), licensed under Dewitt Medical District and managed by Towers Park Healthcare LLC. CMS rates it 2 stars overall — staffing is 1 star, the lowest tier. Quality-of-care outcome measures rate 5 stars, the highest. Two administrators have left in the past year. The license is active through April 2028.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier among Texas nursing homes, a group that includes roughly 38% of facilities statewide. Each resident receives about 227 minutes of nursing care per day, approximately 14 minutes less than the daily total at a 4-star-staffing facility in Texas. Of those 227 minutes, only 17 are with a registered nurse — compared to 37 minutes at a 4-star-staffing Texas facility.
RN turnover is the specific pressure point in the staffing picture. About 8 in 10 registered nurses left in the past year — a high tier by Texas standards. A long-stay resident will likely cycle through multiple RNs over the course of a year.
Two administrators have left in the past year. Leadership continuity affects how care policies are set and enforced day to day; residents and families will have experienced at least two transitions at the top.
The quality-measure rating is 5 stars — the highest CMS tier — for both long-stay and short-stay residents. These measures track observable outcomes: things like pressure wounds, falls, pain management, and rehospitalization rates. A 5-star outcome score alongside a 1-star staffing score is an unusual pairing; the record does not explain it.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
With a 1-star staffing rating and only 17 RN minutes per resident per day, ask how many nurses and aides are on the floor during overnight and weekend shifts specifically.
RN continuity for your family member
Eight in 10 RNs left in the past year — ask which nurses would be assigned to your parent's care and how long they have been at this facility.
Current administrator and tenure
Two administrators left in the last 12 months; ask who is currently in charge, how long they have held the role, and whether further leadership changes are expected.
How the 5-star outcome scores are maintained
Outcome measures rate 5 stars despite 1-star staffing — ask staff to walk through the specific protocols that drive those results, such as wound care and fall-prevention routines.
Resident Council meeting access
The facility has a Resident Council but no Family Council; ask how families receive updates from council meetings and how concerns raised there are addressed.
Bed availability and wait process
With 98 of 124 beds occupied on an average day, ask whether the specific bed type your parent needs — Medicare or Medicaid — is currently available or has a wait.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.