The Heights On Huebner
10127 HUEBNER ROAD, San Antonio, TX, 78240
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Touchstone Communities
- Certified beds
- 120 · avg 107 residents/day
- Total nursing staff turnover
- 46.2% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 41.7% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 145021
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 120 Medicaid/Medicare
- Current license effective
- February 28, 2025
- Current license expires
- February 28, 2028
- Initial license date
- July 1, 2009
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Bexar County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Touchstone Strategies Hb Llc
- Administrator
- Miss Margaret A A Estes
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Touchstone Communities chain — 28 facilities. Chain-wide average overall rating 2.8 / 5.
Disclosed owners (22 on record)
- Touchstone Strategies - Hb, Llc
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Jonathon Dewey Clayton
Operational/managerial Control · since 2023
- Capital Funding Group, Inc.
5% or Greater Mortgage Interest · since 2021
- Ashley Marie Martinez
Operational/managerial Control · since 2020
- Leslie d Campbell
Operational/managerial Control · since 2020
+ 16 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 13)
- D0656·Nov 20, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0880·May 2, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0755·Nov 1, 2024
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0695·Nov 1, 2024
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0655·Nov 1, 2024
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D0761·Aug 24, 2024Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E0656·May 16, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0656·Sep 29, 2023
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Nov 1, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
The Heights on Huebner is a 120-bed nursing home in San Antonio, licensed to Bexar County Hospital District and managed by Touchstone Communities. CMS rates it 5 stars overall, with a 5-star health inspection score and a 4-star quality-of-care rating for long-stay residents. Staffing is rated 2 stars — the one notable gap in an otherwise strong regulatory record. All 120 beds are Medicare- and Medicaid-certified, and the facility is currently running at about 89% of capacity.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 2 stars. Each resident receives about 195 minutes of nursing care per day — roughly 46 minutes less than at a 4-star-staffing facility in Texas, where that threshold is 241 minutes. About 32% of Texas nursing homes share this staffing rating. On top of the raw hours, residents here tend to need more hands-on care than at a typical facility — more dependent, or in worse health on average — so the available staff hours are stretched further than the 195-minute figure alone suggests.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Weekend nursing hours average 2.89 hours per resident per day — lower than the weekday figure; ask how many nurses and aides are on each shift Saturday and Sunday.
Short-stay quality outcomes
CMS rates long-stay quality 5 stars but short-stay quality 1 star; ask which specific measures drive that gap and what the facility is doing to address them.
RN coverage during off-hours
Reported RN hours average about 27 minutes per resident per day; ask whether a registered nurse is on-site around the clock or available only on call.
Resident Council activity and access
The facility has a Resident Council but no Family Council; ask how often the Resident Council meets and how families receive updates from those meetings.
Touchstone Communities staffing plan
This location is managed by Touchstone Communities; ask whether the management company sets staffing minimums above what state licensing requires.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.