The Sarah Roberts French Home
1315 TEXAS AVENUE, San Antonio, TX, 78201-5944
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Other
- Certified beds
- 60 · avg 42 residents/day
State licensing & capacity
- License number
- 312733
- Service type
- Medicare/medicaid
- Licensed capacity
- 60 beds
- Bed type breakdown
- 60 Medicaid/Medicare
- Current license effective
- October 1, 2025
- Current license expires
- October 1, 2028
- Initial license date
- September 1, 1971
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- San Antonio Vi Enterprises, Llc (Limited Liability Company (LLC))
- Operator / manager
- Creative Solutions In Healthcare, Inc
- Administrator
- Michelle Holden
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Disclosed owners (11 on record)
- Myrna Robinson
W-2 Managing Employee · since 2024
- Toni O'brien
Corporate Director · since 2024
- Jim Drought
Corporate Director · since 2023
- Laura Givens
W-2 Managing Employee · since 2023
- Mary Rodriguez
Corporate Director · since 2023
- Adreana Goodwin
Corporate Director · since 2023
+ 5 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 33)
- D0880·Nov 18, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0609·May 29, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0949·Nov 6, 2024
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
- E0946·Nov 6, 2024
Administration Deficiencies
Provide training in compliance and ethics.
- E0945·Nov 6, 2024
Infection Control Deficiencies
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
- F0944·Nov 6, 2024
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
- E0943·Nov 6, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
- E0942·Nov 6, 2024
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Nov 6, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
The Sarah Roberts French Home is a 60-bed Medicare/Medicaid nursing home in San Antonio (Bexar County), licensed since 1971 and managed by Creative Solutions In Healthcare, Inc. CMS rates it 2 stars overall — 1 star on staffing, offset by a 5-star quality-measures rating for long-stay residents. About 42 of its 60 beds are occupied, putting it well below typical occupancy for facilities of this size.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the lowest tier, shared by roughly 38% of Texas nursing homes. Staffing hours per resident are not reported in the current CMS filing, so a precise daily-minutes figure isn't available. At facilities in this rating tier statewide, the typical figure runs around 186 minutes of nursing care per resident per day, compared to 241 minutes at a 4-star-staffing facility in Texas.
The quality-measures rating is 5 stars for long-stay residents — the top tier. Quality measures track outcomes like pressure wounds, falls, and pain management for residents who live here long-term. A 5-star result at a 1-star-staffing facility is an unusual pairing; the outcomes data and the staffing data point in opposite directions.
The facility is running at roughly 70% of its licensed 60 beds — about 42 residents on an average day. This is below what is typical for nursing homes of this size in Texas.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing hours on a typical day
CMS rates staffing 1 star but daily nursing-hours aren't reported — ask how many total nursing staff are on the floor per shift for 42 residents.
How quality scores are maintained
The facility holds a 5-star quality-measures rating despite 1-star staffing — ask which specific practices or programs drive those long-stay resident outcomes.
Why occupancy sits at 70%
About 18 of 60 beds are vacant on an average day — ask whether that reflects a planned admission pace, recent discharges, or another factor.
Nursing staff continuity
Turnover data isn't in the current CMS filing — ask how many of the nursing staff on your parent's unit have been there more than a year.
Role of the Resident Council
The facility has a Resident Council but no Family Council — ask how families are typically informed about concerns raised by residents in those meetings.
Management company's involvement
Day-to-day operations are managed by Creative Solutions In Healthcare, Inc. — ask how decisions about staffing levels and care policies are made between the management company and on-site leadership.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.