Reunion Plaza Healthcare & Rehabilitation
1401 RICE RD, Tyler, TX, 75703
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: Southwest Ltc
- Certified beds
- 99 · avg 73 residents/day
- Total nursing staff turnover
- 64% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 0% — lower than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 308530
- Service type
- Medicare/medicaid
- Licensed capacity
- 99 beds
- Bed type breakdown
- 38 Medicare-only · 61 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- January 6, 2005
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Stephens Memorial Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Pmg Opco Tyler, Llc
- Administrator
- Richard J Mcguire
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Southwest Ltc chain — 13 facilities across 2 states. Chain-wide average overall rating 3.3 / 5.
Disclosed owners (4 on record)
- Brian Roland
Corporate Director · since 2022
- Ronald r Payne
W-2 Managing Employee · since 2022
- Southwest Ltc Reunion Plaza Llc
Operational/managerial Control · 100% · since 2022
- Stephens Memorial Hospital District
5% or Greater Direct Ownership Interest · 100% · since 2022
Recent change of ownership
April 2022 (4 years ago) · acquired from Reunion Plaza Healthcare & Rehabilitation
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Recent health-deficiency citations (most recent 5 of 5)
- E0880·Aug 7, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Aug 7, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0677·Aug 7, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E0628·Aug 7, 2025
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0585·Aug 7, 2025
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Aug 7, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Reunion Plaza Healthcare & Rehabilitation is a 99-bed nursing home in Tyler, Texas, licensed to Stephens Memorial Hospital District and managed by PMG Opco Tyler, LLC. CMS rates it 5 stars overall and 5 stars on health inspections — its strongest numbers. Staffing and long-stay quality measures both rate below that peak, at 3 and 2 stars respectively. The facility currently houses about 73 residents against 99 licensed beds.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 3 stars. Each resident receives about 211 minutes of nursing care per day — roughly 30 minutes less than the daily total at a 4-star-staffing facility in Texas. About 19% of Texas nursing homes share this staffing rating.
About 6 in 10 nursing staff left in the past year. Texas nursing homes at the 75th percentile of turnover hit 60% — this facility is just above that line. A long-stay resident will likely go through two or three primary caregivers over the course of a year. RN turnover tells a different story: 0 in 10 registered nurses left over the same period, meaning the licensed nursing leadership has been entirely stable.
The facility is operating at roughly 73% of its licensed beds — about 73 residents in a 99-bed building. This is below typical occupancy for the area, so a waitlist is unlikely in the near term.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing on nights and weekends
Weekend nursing hours here average about 3.2 hours per resident per day — ask how staffing levels change between weekday shifts and nights or weekends.
Why overall staff turnover is high
About 6 in 10 nursing staff left last year; ask which roles turned over most and what the facility is doing to stabilize those positions.
How RN coverage is structured
Registered nurse turnover was zero last year, but RN hours are about 21 minutes per resident per day — ask how many RNs are on shift at a given time and when an RN is on-site versus on-call.
Long-stay quality measures
CMS rates long-stay quality outcomes at 2 stars — ask which specific measures drove that rating and what the care team is tracking to improve them.
Current occupancy and admission pace
The building has about 27 vacant beds right now — ask whether that reflects recent discharges, slower admissions, or a deliberate staffing-to-census decision.
Management company's role day-to-day
The facility is licensed to a hospital district but operated by PMG Opco Tyler — ask who makes staffing, care-plan, and budget decisions and how the two entities divide oversight.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.