Whitesboro Health & Rehabilitation Center
1204 SHERMAN DRIVE, Whitesboro, TX, 76273
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Creative Solutions In Healthcare
- Certified beds
- 100 · avg 46 residents/day
- Administrators who left
- 2 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $30,253 total
State licensing & capacity
- License number
- 311846
- Service type
- Medicare/medicaid
- Licensed capacity
- 95 beds
- Bed type breakdown
- 11 Medicare-only · 84 Medicaid/Medicare
- Current license effective
- December 1, 2023
- Current license expires
- December 1, 2026
- Initial license date
- September 11, 1985
Texas HHSC licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- West Wharton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Whitesboro I Enterprises, Llc
- Administrator
- Caitlin Cifelli
Texas HHSC licensing registry · as of April 16, 2026
Federal ownership record
Chain affiliation
Part of the Creative Solutions in Healthcare chain — 149 facilities. Chain-wide average overall rating 2.7 / 5.
Parent entity
West Wharton County Hospital District
Disclosed owners (18 on record)
- Whitesboro i Enterprises Llc
Adp of The Snf · since 2025
- Adeyinka Olajide
Adp of The Snf · since 2025
- Zachary Willig
Corporate Director · since 2025
- Paul Soechting
Managing Control - Governing Body · since 2024
- Sherrie Hardin
Managing Control - Governing Body · since 2024
- West Wharton County Hospital DistrictParent
Direct Ownership Interest · 100% · since 2024
+ 12 additional owners on the federal record.
Recent change of ownership
December 2023 (2 years ago) · acquired from Whitesboro Health And Rehabilitation Center
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of April 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 15)
- D0600·Jan 30, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- J0689·Oct 22, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0880·Sep 10, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0558·Sep 10, 2025Complaint
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
- D0550·Sep 10, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- E0880·May 15, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0690·May 15, 2025
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D0689·May 15, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal penalties
By year
- 20252 fines · $30K
Most recent events
- Mar 20, 2025Fine · $16K
- Mar 20, 2025Fine · $15K
Largest single fine on record: $16K.
Fire-safety citations
13 Life-Safety-Code citations on file. Most recent: May 15, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Mar 1, 2026.
About this community
Whitesboro Health & Rehabilitation Center is a 95-bed nursing home in Whitesboro, Grayson County, accepting Medicare and Medicaid. CMS rates it 1 star overall — the lowest tier — with a 1-star staffing rating and a 1-star short-stay quality rating. Two CMS fines totaling $30,253 have been issued, and two administrators have left in the past year. The facility is operating at roughly 46% of its licensed beds.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier, covering about 38% of Texas nursing homes at this level or below. Each resident receives roughly 190 minutes of total nursing care per day, about 51 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — sicker or less mobile on average — so those 190 minutes stretch thinner than the raw number suggests. RN coverage comes to just 29 minutes per resident per day, against 37 minutes at a 4-star-staffing Texas facility.
Two administrators have left in the past year. Leadership turnover of that frequency affects scheduling, staff direction, and the consistency of day-to-day operations that residents experience directly.
CMS has recorded two fines totaling $30,253 since the facility's data window. The state median for fines among Texas nursing homes that receive any is $20,699; 30% of Texas facilities have none.
The facility is running at roughly 46% of its 100 certified beds, with an average of 45.8 residents per day against a licensed capacity of 95. Low occupancy at a facility with other distress signals can indicate difficulty attracting or retaining residents — or reflect an active effort to right-size operations.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Current administrator tenure
Two administrators have left in the past year — ask how long the current administrator has been in place and what changes in staffing or policy followed.
Daily nursing coverage per resident
CMS records 190 total nursing minutes per resident per day; ask how shifts are structured and whether that number reflects typical or best-case days.
Why occupancy is low
The facility averages roughly 46 residents against 95 licensed beds — ask directly what accounts for the low census and whether admissions are currently open.
Details behind the two fines
CMS issued two fines totaling $30,253; ask what deficiencies triggered them and what specific changes were made in response.
Short-stay rehabilitation outcomes
The short-stay quality rating is 1 star while the long-stay rating is 5 — ask what the typical rehab-to-discharge timeline looks like and what the return-to-hospital rate has been.
Resident Council activity
The facility has a Resident Council but no Family Council — ask how often the Resident Council meets and how families can raise concerns between visits.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHSC licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.