Las Alturas Nursing & Transitional Care
4301 NORTH BARTLETT AVENUE, Laredo, TX, 78041
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Touchstone Communities
- Certified beds
- 138 · avg 129 residents/day
- Total nursing staff turnover
- 49.6% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 46.2% — near the Texas averageTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 307319
- Service type
- Medicare/medicaid
- Licensed capacity
- 138 beds
- Bed type breakdown
- 5 Medicare-only · 133 Medicaid/Medicare
- Current license effective
- March 1, 2023
- Current license expires
- March 1, 2026
- Initial license date
- June 3, 2019
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Val Verde County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Laredo Operator 2, Ltd
- Administrator
- Ubaldo Santana
Texas HHS licensing registry · as of April 16, 2026
About this community
Las Alturas Nursing & Transitional Care is a 138-bed Medicare/Medicaid nursing home in Laredo (Webb County), operated by Touchstone Communities under a hospital district license. CMS rates it 4 stars overall, with 5-star quality-measure scores for both long-stay and short-stay residents. The one area pulling against that picture is a 1-star staffing rating. The license is active through March 2026.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the lowest tier, shared by about 38% of Texas nursing homes. Each resident receives roughly 189 minutes of nursing care per day, about 52 minutes less than at a 4-star-staffing facility in Texas. Of those 189 minutes, only 21 come from a registered nurse; 4-star-staffing facilities in Texas average 37 RN minutes per resident per day. Residents here also tend to need more hands-on care than at a typical facility — more dependent or medically complex on average — so those staffing hours stretch thinner than the raw numbers already suggest.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels on nights and weekends
Weekend nursing hours average 2.74 minutes per resident per hour — below the weekday figure; ask how many nurses and aides are on duty overnight and on weekends.
How RN coverage is scheduled
Registered nurses account for only 21 minutes of care per resident per day here; ask whether an RN is on-site around the clock or available only by call.
Staffing plan for higher-needs residents
Residents here tend to need more hands-on help than average; ask how the facility adjusts staffing when a resident's condition changes significantly.
Family Council availability
The facility has a Resident Council but no Family Council; ask how families are formally notified of care changes or can raise concerns collectively.
Management company's role day to day
The licensed owner is Val Verde County Hospital District, but daily operations are managed by Laredo Operator 2, Ltd; ask which entity sets staffing budgets and responds to complaints.
Current bed availability and wait times
128 of 138 beds are occupied — about 93% full; ask whether there is a waitlist and how long it typically runs.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.