Our Lady Residential Assisted Living
209 W HACKBERRY, Mcallen, TX, 78501
State licensing & capacity
- License number
- 312152
- Service type
- Type A
- Licensed capacity
- 20 beds
- Current license effective
- October 17, 2024
- Current license expires
- October 17, 2027
- Initial license date
- October 17, 2024
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Our Lady Residential Assisted Living (Limited Liability Company (LLC))
- Administrator
- Marie Claude Charles
Texas HHS licensing registry · as of April 16, 2026
About this community
Our Lady Residential Assisted Living is a 20-bed Type A assisted living facility in McAllen, Hidalgo County, licensed as an LLC under administrator Marie Claude Charles. The license was first issued in October 2024 and runs through October 2027. With no Medicaid or Medicare beds, all 20 beds are private-pay. The facility does not hold a memory-care certification.
Written from state licensing records · last updated April 19, 2026
Questions to ask when you tour
Experience before October 2024
The license was first issued in October 2024 — ask what prior caregiving or facility-management experience the ownership and administrator bring to this location.
Staffing ratios and overnight coverage
With 20 licensed beds and a new operation, ask how many staff are on duty during daytime, evening, and overnight hours and whether any shifts use on-call coverage.
Private-pay costs and what's included
All beds are private-pay; ask for a written fee schedule showing which services are included in the base rate and what triggers additional charges.
Resident move-in criteria
Type A facilities are licensed for residents who can evacuate without physical assistance — ask which conditions or care needs would require a transfer to a higher level of care.
State inspection history
The facility opened in late 2024; ask when Texas HHSC conducted its initial licensing inspection and whether any deficiencies were cited.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Summary, insights, and tour questions: Written from the state licensing records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.