Windsor Las Palmas Nursing And Rehabilitation Center
1301 E QUEBEC AVE, Mcallen, TX, 78503
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Wellsential Health
- Certified beds
- 120 · avg 94 residents/day
- Total nursing staff turnover
- 47.5% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 62.5% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $38,393 total
State licensing & capacity
- License number
- 310616
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 24 Medicare-only · 96 Medicaid/Medicare
- Current license effective
- December 15, 2025
- Current license expires
- December 15, 2028
- Initial license date
- November 2, 1994
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Val Verde County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Regency Ihs Of Las Palmas Llc
- Administrator
- Sonio Jimenez
Texas HHS licensing registry · as of April 16, 2026
About this community
Windsor Las Palmas Nursing and Rehabilitation Center is a 120-bed Medicare/Medicaid nursing home in McAllen, Texas, managed by Regency IHS of Las Palmas LLC under a hospital district licensee. CMS rates it 4 stars overall, with a 5-star quality-of-care rating and a 4-star health inspection score. The standout gap is a 1-star staffing rating — the lowest tier — affecting 37.83% of Texas nursing homes. One CMS fine of $38,393 is on record.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the lowest tier, shared by about 38% of Texas nursing homes. Residents receive roughly 196 minutes of nursing care per day, about 45 minutes less than at a 4-star-staffing facility in Texas. Registered nurse coverage is particularly thin: approximately 19 minutes per resident per day, compared to 37 minutes at a 4-star-staffing Texas facility. Beyond the raw numbers, residents here require more hands-on care than at a typical facility — more dependent or medically complex on average — so those nursing hours stretch thinner than they appear at face value.
One CMS fine totaling $38,393 has been issued. That figure is nearly double the Texas median fine of $20,699, though about 30% of Texas nursing homes have received no fines at all.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Registered nurse hours on a typical day
CMS data shows about 19 minutes of RN time per resident per day — ask how many registered nurses are on the floor during day, evening, and overnight shifts.
Staffing on weekends
Reported weekend nursing hours run lower than weekday figures; ask how weekend staffing compares and whether the same care team is present.
What the $38,393 fine covered
One CMS fine is on record — ask what the deficiency was, how it was corrected, and what the current status of that citation is.
Resident-to-caregiver ratios for complex residents
Residents here require more hands-on care than average, per CMS data — ask how assignments are structured when a resident's needs increase.
Current bed availability and waitlist
With 94 of 120 beds occupied on average, ask whether the specific bed type needed — Medicare or Medicaid — has availability or a waitlist.
Management company's role in daily operations
The facility is licensed to a hospital district but managed by Regency IHS of Las Palmas — ask which entity sets staffing levels and handles resident concerns.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.