Memphis Convalescent Center
1415 NORTH 18TH STREET, Memphis, TX, 79245
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - Hospital district · Chain: Creative Solutions In Healthcare
- Certified beds
- 72 · avg 26 residents/day
- Total nursing staff turnover
- 68% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- Administrators who left
- 3 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $19,754 total
State licensing & capacity
- License number
- 311911
- Service type
- Medicare/medicaid
- Licensed capacity
- 72 beds
- Bed type breakdown
- 25 Medicare-only · 47 Medicaid/Medicare
- Current license effective
- April 1, 2024
- Current license expires
- April 1, 2027
- Initial license date
- September 1, 1977
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Childress County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Creative Solutions In Healthcare, Inc
- Administrator
- Victoria Cisse
Texas HHS licensing registry · as of April 16, 2026
About this community
Memphis Convalescent Center is a 72-bed nursing home in Memphis, TX, licensed under the Childress County Hospital District and managed by Creative Solutions In Healthcare. CMS rates it 2 stars overall, with a 1-star staffing rating — the lowest tier. Quality-of-care measures rate 5 stars. Three administrators have turned over in the past year. The facility is currently operating at roughly 36% of licensed capacity.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 1 star — the bottom tier, shared by about 38% of Texas nursing homes. Each resident receives roughly 140 minutes of total nursing care per day, about 101 minutes less than at a 4-star-staffing facility in Texas. Residents here also tend to need more hands-on care than at a typical facility — less mobile or sicker on average — so those 140 minutes stretch thinner than the number alone suggests.
About 7 in 10 nursing staff left in the past year. Texas nursing homes at the 75th percentile of turnover see 60% annual staff exits; this facility's 68% rate sits above that threshold. A long-stay resident will likely go through two or three primary caregivers over the course of a year.
Three administrators have left in the past year. That pace of leadership turnover affects hiring decisions, care-plan continuity, and day-to-day operations that residents experience directly.
The facility had 1 CMS fine totaling $19,754 in the period covered by this record. The state median fine total among Texas nursing homes that received any fine is $20,699, so this single fine is just below the state midpoint for penalized facilities.
The facility is operating at roughly 36% of its 72 licensed beds — about 26 residents on an average day. Low occupancy alongside the staffing and turnover signals above is a combination that warrants direct questions about current staffing levels and near-term plans.
Despite the staffing and turnover picture, CMS rates quality-of-care measures at 5 stars — the highest tier — for long-stay residents. That rating reflects clinical outcome measures reported to CMS, such as rates of pressure wounds, falls, and medication use.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Current staffing on each shift
With a 1-star staffing rating and only 26 residents on an average day, ask how many nurses and aides are on duty per shift right now.
Three administrators in one year
Three administrators turned over in the past year — ask who is currently in charge, how long they have been in the role, and whether a permanent hire is in place.
Staff continuity for your family member
With roughly 7 in 10 nursing staff leaving annually, ask whether a consistent primary aide would be assigned to your family member and how long that person has been at the facility.
Why occupancy is this low
The facility is at 36% of licensed capacity; ask directly whether that reflects a recent decline in admissions and what it means for staffing and services going forward.
How 5-star quality scores are maintained
CMS rates long-stay quality measures at 5 stars despite low staffing — ask which specific measures drive that rating and how care plans are monitored.
Management company's role day-to-day
Creative Solutions In Healthcare manages the facility under a hospital district license — ask what decisions the management company controls versus the local administrator.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.