Sundance Inn Health Center
2034 SUNDANCE PARKWAY, New Braunfels, TX, 78130-2750
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Cantex Continuing Care
- Certified beds
- 128 · avg 92 residents/day
- Total nursing staff turnover
- 54.9% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 71.4% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $6,364 total
State licensing & capacity
- License number
- 307819
- Service type
- Medicare/medicaid
- Licensed capacity
- 128 beds
- Bed type breakdown
- 128 Medicaid/Medicare
- Current license effective
- May 1, 2026
- Current license expires
- May 1, 2029
- Initial license date
- September 11, 2008
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Hamilton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Comal Health Care Center Ltd Co
- Administrator
- Britney J Pinkerton
Texas HHS licensing registry · as of April 16, 2026
About this community
Sundance Inn Health Center is a 128-bed nursing home in New Braunfels (Comal County), operated by Comal Health Care Center Ltd Co under a Hamilton County Hospital District license. CMS rates it 3 stars overall, with a 2-star health inspection rating and a substantiated finding of resident abuse or neglect within the past 36 months. Quality-measure outcomes rate 5 stars. The facility is running at about 72% of licensed beds — roughly 92 residents on a typical day.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS has substantiated findings of resident abuse or neglect at this facility within the past 36 months. That designation appears on the CMS Care Compare record and remains until the facility completes a full annual inspection cycle without recurrence.
CMS rates staffing here at 2 stars. Each resident receives about 225 minutes of nursing care per day — roughly 16 minutes less than at a 4-star-staffing facility in Texas. Residents here require more hands-on care than at a typical facility — less mobile or sicker on average — so the same staffing hours stretch thinner than the raw minutes suggest.
RN turnover runs high: roughly 7 in 10 registered nurses left in the past year. A long-stay resident will likely cycle through multiple primary RNs over the course of a year.
Despite the staffing and safety flags, CMS rates quality-measure outcomes at 5 stars — both for long-stay and short-stay residents. That score reflects documented clinical outcomes (things like rates of pressure wounds, falls with injury, and hospitalizations), not staffing levels or inspection findings.
The facility is operating at roughly 72% of its 128 licensed beds — about 92 residents on a typical day. Paired with the abuse finding and staffing signals, that vacancy level is part of the factual picture.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Status of the abuse finding
CMS shows a substantiated abuse or neglect finding within the past 36 months — ask what happened, what corrective steps were taken, and whether the finding has been closed.
RN staffing and continuity
With roughly 7 in 10 RNs leaving in the past year, ask how many registered nurses are currently on staff and how resident assignments are managed when a primary RN departs.
Staffing levels on weekends
CMS data shows weekend nursing hours average about 186 minutes per resident — ask how staffing levels differ between weekdays and weekends and who oversees care on weekend shifts.
Current occupancy and waitlist
The facility is running at about 72% of capacity; ask whether beds are vacant due to staffing constraints, admissions holds, or other operational factors.
Quality outcomes and care planning
CMS rates clinical outcomes at 5 stars despite a 2-star staffing rating — ask how care plans are reviewed and who is responsible for monitoring each resident's outcomes.
Resident Council access and meetings
The facility has a Resident Council but no Family Council — ask how families are notified of council meetings and how family concerns are formally raised and tracked.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.