Arbor Hills Memory Care Community
2625 W. PLANO PARKWAY, Plano, TX, 75075
State licensing & capacity
- License number
- 148812
- Service type
- Type B
- Licensed capacity
- 69 beds
- Memory-care capacity
- 69 beds · state-certified
- Current license effective
- July 22, 2025
- Current license expires
- July 22, 2028
- Initial license date
- July 22, 2013
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Plano Arbor Hills Llc (Limited Liability Company (LLC))
- Administrator
- Carmen Franks
Texas HHS licensing registry · as of April 16, 2026
About this community
Arbor Hills Memory Care Community is a dedicated memory care assisted living in Plano (Collin County), licensed for 69 residents and state-certified for memory care through September 2028. Texas classifies it as a Type B assisted living, meaning it can serve residents who need nighttime assistance. Licensed since 2013 and operated by Plano Arbor Hills LLC, the facility holds an active license renewed through July 2028.
Written from state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels at night
Texas Type B classification requires nighttime staff availability — ask how many awake staff are on the floor overnight given 69 memory care residents.
Memory care programming specifics
State certification confirms the facility meets Texas memory care standards; ask what structured daily programming looks like and how it's adjusted as dementia progresses.
Current occupancy and waitlist
With 69 licensed beds all designated for memory care, ask how many are currently occupied and whether a waitlist exists for your preferred move-in timeline.
Admission and discharge criteria
Ask at what point a resident's needs would exceed what this community can provide, and what the discharge or transfer process looks like when that happens.
Management company or corporate oversight
No management company is listed in state records — ask who provides operational oversight to Plano Arbor Hills LLC and how concerns are escalated above the site administrator.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Summary, insights, and tour questions: Written from the state licensing records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.