Collinwood Nursing And Rehabilitation
3100 S RIGSBEE RD, Plano, TX, 75074
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Church related · Chain: Paramount Healthcare
- Certified beds
- 120 · avg 59 residents/day
- Total nursing staff turnover
- 23.1% — lower than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 57.1% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $78,635 total
State licensing & capacity
- License number
- 146134
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 8 Medicare-only · 112 Medicaid/Medicare
- Current license effective
- June 1, 2023
- Current license expires
- June 1, 2026
- Initial license date
- August 27, 1974
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Hamilton County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Dsj Healthcare Inc
- Administrator
- Alvina Conte
Texas HHS licensing registry · as of April 16, 2026
About this community
Collinwood Nursing And Rehabilitation is a 120-bed nursing home in Plano, TX, operating under Paramount Healthcare. CMS rates it 1 star overall, with a 1-star health inspection rating and a substantiated finding of resident abuse or neglect within the past 36 months. Staffing rates 4 stars, and overall nursing staff turnover is low. One CMS fine totaling $78,635 has been issued. The facility is running at roughly 49% of licensed capacity.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 4 stars — placing this facility in roughly the top 9% of Texas nursing homes on staffing. Each resident receives about 201 minutes of nursing care per day, including 30 minutes of registered nurse time. That 30-minute RN figure falls below the 37-minute threshold Texas 4-star facilities typically reach, which means higher-level clinical oversight is somewhat thinner than the overall staffing rating suggests.
About 2 in 10 nursing staff left in the past year — below Texas's 25th-percentile cutoff, meaning turnover is better than roughly three-quarters of nursing homes in the state. A long-stay resident is less likely here than at most facilities to cycle through multiple primary caregivers.
One administrator has turned over in the past year. That's not the same as the high-turnover pattern seen at chronically unstable facilities, but it does mean leadership has changed during a period when the facility was accumulating its current regulatory record.
CMS has substantiated findings of resident abuse or neglect here within the past 36 months. This is the most direct safety signal in the record and is tied to the 1-star health inspection rating.
One CMS fine totaling $78,635 has been issued. The median fine among Texas nursing homes that receive any fine at all is about $20,699 — this facility's fine is roughly four times that figure. About 30% of Texas nursing homes have no fines at all.
The facility is operating at roughly 49% of its 120 licensed beds, with an average of about 59 residents on any given day. That level of vacancy, alongside the 1-star inspection rating and the abuse finding, represents the full picture of occupancy here.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Details behind the abuse finding
CMS has a substantiated abuse or neglect finding on record here — ask what happened, when, and what specific policy or staffing changes followed.
What the $78,635 fine covered
One CMS fine of $78,635 was issued — ask which deficiency triggered it and whether the cited practice has been corrected and re-inspected.
RN coverage on evenings and weekends
Registered nurse time averages 30 minutes per resident per day — ask how many hours an RN is physically on-site during nights and weekends.
Impact of the administrator change
An administrator left within the past year — ask who is currently in the role, how long they have been there, and whether department leadership is stable.
Reasons behind low occupancy
The facility is at roughly 49% capacity — ask whether the low census reflects a planned reduction, a referral slowdown, or something else affecting admissions.
How resident concerns are raised
The facility has a Resident Council but no Family Council — ask how family members outside of council meetings can formally surface concerns about care.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.