The Park In Plano
3208 THUNDERBIRD LANE, Plano, TX, 75075
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Creative Solutions In Healthcare
- Certified beds
- 120 · avg 71 residents/day
- Total nursing staff turnover
- 77.9% — higher than most Texas nursing homesTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 85.7% — higher than most Texas nursing homesTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 3 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
State licensing & capacity
- License number
- 308567
- Service type
- Medicare/medicaid
- Licensed capacity
- 120 beds
- Bed type breakdown
- 10 Medicare-only · 110 Medicaid/Medicare
- Current license effective
- April 1, 2025
- Current license expires
- April 1, 2028
- Initial license date
- August 4, 1982
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Fannin County Hospital Authority (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Plano I Enterprises, Llc
- Administrator
- Thomas Kay
Texas HHS licensing registry · as of April 16, 2026
About this community
The Park in Plano is a 120-bed nursing home in Collin County, Texas, licensed for Medicare and Medicaid. CMS rates it 2 stars overall, with a 1-star staffing rating — the lowest tier, shared by about 38% of Texas nursing homes. Three administrators have turned over in the past year. The facility is operating at roughly 59% of licensed capacity.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here 1 star — the lowest tier. Each resident receives about 195 minutes of nursing care per day, roughly 46 minutes less than at a 4-star-staffing facility in Texas. Residents here need more hands-on care than at a typical facility — sicker or less mobile on average — so those 195 minutes stretch thinner than the raw number suggests.
Roughly 8 in 10 nursing staff left in the past year, and about 9 in 10 registered nurses turned over in the same period. Both figures place this facility in the highest-turnover tier in Texas. A long-stay resident will likely go through two or three primary caregivers in a single year.
Three administrators have left in the past year — a level of leadership turnover that residents and frontline staff typically feel directly.
The facility is operating at about 59% of its 120 licensed beds, with an average of 71 residents per day. That figure sits alongside the staffing and turnover data above; the reader can draw their own conclusions.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Staffing levels and daily coverage
With a 1-star CMS staffing rating and 195 nursing minutes per resident per day, ask how many nurses and aides are on each shift and how that changes on weekends.
Nursing staff continuity
About 8 in 10 nursing staff left in the past year — ask how the facility assigns consistent caregivers to residents and how long current staff have been in their roles.
Administrator transitions
Three administrators have turned over in the past year; ask who the current administrator is, how long they have been in the role, and who holds day-to-day operational authority.
Current occupancy and bed availability
The facility is running at roughly 59% of licensed capacity — ask whether that reflects a recent change in admissions, staffing constraints, or something else.
Resident Council participation
A Resident Council is listed but no Family Council; ask how families receive updates on care concerns and how they raise issues with management.
Short-stay outcome measures
CMS rates short-stay quality measures 1 star — ask what the facility's current rehospitalization rate is and how care transitions are managed when a resident leaves.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.