The Plaza At Richardson
1301 RICHARDSON DRIVE, Richardson, TX, 75080
Federal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed March 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company
- Certified beds
- 124 · avg 78 residents/day
- Total nursing staff turnover
- 46.7% — near the Texas averageTexas avg: 51.5% · National avg: 46.4% · per CMS Care Compare
- RN turnover
- 50% — near the Texas averageTexas avg: 50.5% · National avg: 43.6% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Texas averageTexas avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $7,763 total
State licensing & capacity
- License number
- 144356
- Service type
- Medicare/medicaid
- Licensed capacity
- 124 beds
- Bed type breakdown
- 42 Medicare-only · 82 Medicaid/Medicare
- Current license effective
- February 27, 2025
- Current license expires
- February 27, 2028
- Initial license date
- March 23, 2006
Texas HHS licensing registry · as of April 16, 2026
Ownership & operations
- Licensee
- Dallas County Hospital District (HOSPITAL DISTRICT/AUTHORITY)
- Operator / manager
- Richardson I Enterprises, Llc
- Administrator
- John B Dohlman
Texas HHS licensing registry · as of April 16, 2026
About this community
The Plaza at Richardson is a 124-bed nursing home in Dallas County, licensed through February 2028 and managed by Richardson I Enterprises, LLC under the Dallas County Hospital District. CMS rates it 3 stars overall, with a 2-star staffing rating and a notably low 1-star short-stay quality rating. The facility is currently running at 63% of licensed capacity — about 78 of 124 beds occupied.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
What the data says
CMS rates staffing here at 2 stars. Each resident receives about 203 minutes of nursing care per day — roughly 38 minutes less than at a 4-star-staffing facility in Texas, which sits at 241 minutes. Registered nurse coverage is 27 minutes per resident per day, compared to 37 minutes at the 4-star threshold in Texas. About 32% of Texas nursing homes share this staffing rating.
The short-stay quality rating is 1 star. Short-stay residents are typically those recovering from a hospital procedure — a hip replacement, a stroke, a serious infection — before returning home. A 1-star rating on that measure means outcomes for those residents rank in the bottom tier compared to peers in Texas. The long-stay quality rating is 4 stars, so the gap between short- and long-stay performance is wide.
One administrator has left in the past year. A single change is not inherently destabilizing, but it does mean the person responsible for day-to-day operations is relatively new to the role.
The facility has had 2 CMS fines totaling $7,763 in the period covered by the data. The median fine total among penalized Texas nursing homes is $20,699, so these penalties are on the lower end of the range.
The facility is operating at 63% of its 124 licensed beds — about 78 residents on an average day. That is a lower occupancy level than most nursing homes in Texas maintain.
Written from CMS Care Compare and state licensing records · last updated April 19, 2026
Questions to ask when you tour
Short-stay outcomes and rehab staffing
The 1-star short-stay quality rating is the lowest tier in Texas — ask which specific measures drove that score and what changes have been made.
Daily nursing coverage per resident
At 203 total nursing minutes per resident per day, ask how shifts are structured and whether coverage drops further on weekends, when the facility reports 3.149 hours per resident.
New administrator's tenure and priorities
With one administrator departure in the past year, ask how long the current administrator has been in place and what operational changes, if any, they've introduced.
Why so many beds are empty
At 63% occupancy — roughly 46 unfilled beds — ask whether low census reflects a recent admission pause, staffing constraints, or another operational factor.
Registered nurse presence on each shift
RN coverage runs 27 minutes per resident per day; ask which shifts have a registered nurse on the floor and when licensed vocational nurses are the highest-licensed staff present.
Where this information comes from
- License, capacity, ownership, administrator: Texas HHS licensing registry, snapshot as of April 16, 2026.
- Star ratings, staffing, fines, deficiencies: CMS Care Compare, processed March 1, 2026.
- Summary, insights, and tour questions: Written from the state licensing and CMS records above, last updated April 19, 2026.
Read our methodology for how this information is collected and verified.