Mercer Terrace

State licensing & capacity

License number

311662

Service type

Type B

Licensed capacity

42 beds

Current license effective

November 1, 2023

Current license expires

November 1, 2026

Texas HHS licensing registry · as of April 16, 2026

Ownership & operations

Licensee

Rowlett Al, Llc (Limited Liability Company (LLC))

Operator / manager

12 Oaks Management Services, Inc

Administrator

Elizabeth Jordan

Texas HHS licensing registry · as of April 16, 2026

About this community

Mercer Terrace is a Type B assisted living community in Rowlett, Dallas County, licensed for 42 residents and managed by 12 Oaks Management Services, Inc. The facility holds no memory-care certification. Its current state license runs through November 2026.

Written from state licensing records · last updated April 19, 2026

Questions to ask when you tour

1. 1

   Scope of care provided

   Texas Type B licenses cover residents who need help evacuating — ask staff to describe the range of physical assistance and medication management they provide day-to-day.

2. 2

   12 Oaks Management role

   The property is owned by Rowlett Al, LLC but operated by 12 Oaks Management Services — ask how decisions about staffing levels and care policies are made between the two entities.

3. 3

   Memory care eligibility

   Mercer Terrace carries no memory-care certification; ask at what point a resident with advancing dementia would be asked to transition to a different setting.

4. 4

   Staffing ratios on each shift

   With 42 licensed beds, ask how many caregivers are on the floor during the overnight shift and how that number changes when census is full.

5. 5

   Availability and waitlist status

   Ask whether any of the 42 licensed units are currently occupied and, if the community is near capacity, how the waitlist process works.